Student Property Manager

Job Reference: J-0466

Job Title: Student Property Manager

Job Location: Manchester

Salary: £25,000- £30,000 OTE

Days / Hours: Monday- Friday / 9:00- 17:00

Benefits:

• 20 Days holiday + Bank holidays + Extra day off for your birthday
• Company events
• Company pension

Company Overview:

Our client is an award-winning and bustling Estate and Letting Agency renowned for its excellence in managing both residential properties and student HMOs across the Manchester area. As part of a dynamic and innovative franchise, they are committed to fostering a diverse team that contributes fresh ideas and energy, driving their continued growth and success. They take pride in providing top-tier service, and their vibrant team culture reflects their dedication to property management and lettings.

Job Overview:

We are seeking a motivated Student Property Manager to join our client’s expanding team in Manchester. This role offers an exciting opportunity to oversee the letting and management of a portfolio of student properties. If you enjoy working with people, have a passion for property, and thrive in a fast-paced environment where no two days are the same, this could be the perfect role for you. Your keen eye for detail and commitment to delivering high-quality work will be essential in ensuring a seamless property management experience.

Responsibilities:

• Portfolio Management: Oversee the day-to-day management of a property portfolio, ensuring smooth operations and tenant satisfaction.
• Proactive Issue Resolution: Actively resolve maintenance issues by liaising with landlords, contractors, and tenants, ensuring effective and efficient solutions.
• Coordination of Tenancy Processes: Manage the coordination of move-ins, move-outs, deposit disputes, inspections, viewings, and inventories for the portfolio.
• Property Marketing and Letting: Lead the re-marketing and letting of properties, continuously analysing market competition and identifying ways to enhance property appeal.
• Adherence to Policies and Procedures: Ensure all processes, systems, policies, and procedures are consistently followed to maintain compliance and operational efficiency.
• Administrative Duties: Handle administrative responsibilities such as drafting tenancy agreements, organising contract signings, and ensuring prompt receipt of all necessary documents including ID, right to rent checks, and deposit registration.
• Legal Compliance: Issue tenancy notices within the legal time frame, ensuring compliance with relevant laws and regulations.
• Commitment to Excellence: Strive for excellent performance and deliver top-quality management services, enhancing tenant and landlord satisfaction.
• Detail-Oriented and Accurate: Maintain a high level of attention to detail and accuracy in all tasks.
• Proficiency in Microsoft Products: Utilise Microsoft Outlook, Excel, and Word efficiently for various administrative and communication tasks.

Skills & Requirements:

Essential

• Customer service: 1 year
• A resilient, positive and professional attitude
• Strong planning, administrative and organisational skills
• Ability to work under pressure, prioritise workload and to comply with legislation.
• Confident communication skills including written work, presentation skills.
• Ability to work independently and as part of a team.
• Ability to demonstrate a commitment to equalities in all areas of work with customers, members of staff.
• IT literate in standard office applications and able to manage computerised databases.
• Good Numeracy skills.
• Full driving license (Your portfolio will cover the majority of Manchester; it is essential that you have a driving licence and mode of transport)

Preferred, but not required:

• Property Management: 1 year
• Knowledge of Payprop, Fixflo and SME systems