Student Success Tutor

Company: Victoria College of Arts and Design
Position: Student Success Tutor
Location: ONSITE, Canary Wharf, London (SE1 4LG)
Salary: £25K - £27K (Depending on experience and qualification)
Employment Type: Full-time, Monday - Friday (9:00AM - 17:00PM)

About Us

Victoria College of Arts and Design (VCAD) is committed to providing the highest quality education in the arts and design fields. Our primary goal is to guide and support our students on their journey to becoming successful individuals in the creative industries. We offer top-notch services and resources to ensure that our students are well-prepared for their careers. From enrolment to graduation, we are dedicated to providing support and guidance to help our students achieve their full potential.

About the Role

The Student Success Tutor (SST) focuses on student retention and satisfaction by providing exceptional support for academic needs. This student-cantered role involves addressing student queries, organizing workshops, and facilitating teaching-related activities. The SST acts as an advisor to students, offering guidance and support to help them succeed academically. They liaise between students, lecturers, and other team members, ensuring that students receive the necessary support for their academic progress and retention.

Core Responsibilities

Provide guidance and support to students regarding available resources and support services.
Engage with students to inspire and facilitate learning.
Foster a sense of belonging within the school's community.
Assist students in taking responsibility for their academic progression.
Develop teaching and learning support resources.
Monitor student progress and provide support as needed.
Analyse student difficulties and recommend appropriate support.
Ensure compliance with academic regulations.
Provide essential academic support to students.
Help students find appropriate learning resources.
Monitor student attendance and identify potential risks.
Collaborate with support teams to develop a comprehensive support system.
Support enrolment and induction processes.
Deal with student misconduct or academic neglect.
Comply with organizational policies and procedures.
Participate in training and development activities.
Communicate effectively with students and staff.
Maintain professional boundaries.
Contribute to a welcoming and supportive environment for students.

To Fulfil Responsibilities, the Student Success Tutor Will

Provide contact details to students during registration.
Participate in face-to-face or online induction activities.
Retain records of meetings or contacts with students.
Meet or have contact with students at least once per semester.
Be familiar with available support services.
Direct students to appropriate support when needed.
Monitor student progress and provide additional support if necessary.
Respect student confidentiality.
Support student development of study skills.
Respect students' rights to seek or decline support.
Act as an advocate for students when appropriate.
Comply with equality and diversity policies.
Undertake professional development activities.

Benefits

Private medical (health) insurance with BUPA
Annual leave (5.6 weeks), including bank holidays.
Workplace pension scheme.
Statutory Sick Pay.
Statutory maternity/paternity pays.
Career development opportunities
Training and self-development opportunities.
Gym membership discounts
Retail discount schemes
Cinema discounts
Grocery discounts
Cycle to work
Investing and savings opportunities
Financial wellbeing – personal debt advise.
Financial wellbeing education
My Mind Pal (mental fitness)

This role presents an exciting opportunity to make a significant impact on student success and contribute to the vibrant learning community at VCAD.