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Studio Administrator & Professional Services Coordinator

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Job Description - Studio Administrator & Professional Services Coordinator

Job Description

Key Responsibilities

General Responsibilities

  • Responsible for complex, high volume admin processes relating to marketing components such as property particulars
  • Processing and coordinating orders
  • Liaising with internal and external clients, in a professional manner, regarding their orders i.e.: appointments for photography, setting and monitoring expectations
  • Collecting and reviewing content from agents within the deadline and making sure it is passed to correct department for jobbing up.
  • Dealing with telephone inquiries, escalating where required
  • Filing and Proof reading
  • Maintenance of databases i.e.: NetSuite / Filmmaker
  • Maintenance of excel sheets and production of invoices
  • Prioritize the workload to ensure service level agreements are met
  • Ordering and packaging stock orders
  • Checking invoices for Finance
  • Produce weekly and monthly reports for management
  • Monitoring performance in areas such as time frame for delivery of components and accuracy of work

Multi-skilling

  • Take responsibility for becoming proficient in all areas of the department, so team members can provide cover for each other
  • Take part in learning duties outside of the department so cover may be provided as required
  • Assist other areas of the business where required – may require travel to other Company locations on occasion

Continuing Personal Development

To proactively take part in:

  • encouraging a culture of team working and mutual support
  • ensuring continuous professional development across the team
  • regular one to one and performance and development review meetings with the Team Leader

Skills, Knowledge and Experience required

Essential

  • Experience of high volume, pressurized admin tasks
  • Excellent IT skills, Word, Excel, PowerPoint etc
  • Well-developed communication skills
  • Good organisational skills, with high attention to detail
  • Strong team player, but equally good at taking initiative
  • The ability to critically review processes and systems, making suggestions for improvements

Desirable

  • Experience within the Property or Print industry
Original job Studio Administrator & Professional Services Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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