Study Support Assistant

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. 

Study Support Assistant
📍 Location: London
📄 Contract Type: Hourly Rate
💰 Salary: £20 - £25 per hour
📅 Closing Date: 03/07/2025

About Us

ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing. 

About the Role

The role is to support the student in adapting to the academic demands of Higher Education, providing information, helping with time-keeping, helping with organisational skills, social interaction, prioritising workload and understanding ambiguous terminology or instructions. The role of a Study Assistant may include supporting a student with note-taking and/or during examinations if required. May be required to act as a sighted guide and provide navigation support during enrolment activities, induction and Freshers’ Week.

Key Responsibilities

✅ Provide regular contact for a student to monitor and address any developing anxiety-causing situations as they arise, helping to avoid escalation.

✅ Liaise with the student to help them to work in an appropriate way. This might include support with planning and organising time and workload or prompting students regarding appointments or activities which require attention.

✅ Provide support during key periods of transition and/or source information on the student’s behalf if they become overwhelmed by the busy environment within ICMP.

✅ Address any issues that may arise (this may be in person, by Teams, phone or email).

✅ Encourage student to regularly interact with peers.

✅ Maintain open and regular communication with the student’s Disability Adviser, Mental Health Adviser, Specialist Mentor and/or Specialist Study Skills Tutor as appropriate.

✅ Communicate with other departmental staff if necessary (Facilities, IT, etc) paying close attention to confidentiality requirements.

✅ Gradually reduce and withdraw support as the student becomes increasingly integrated whilst keeping lines of communication open.

✅ Maintain accurate records of support and ensure student verification of contact hours.

General duties

✅ Undertaking Staff Development and training as required to fulfil these roles.

✅ The post-holder will show an awareness of, and compliance with, all policies and procedures, but particularly those relating to Disability, Health & Safety, Data Protection, Equality & Diversity and Safeguarding.

✅ Any other duty commensurate with the grading of the role.

About You

AD Education UK is seeking to recruit a Study Support Assistant to join the Student Wellbeing Team (Disability & Wellbeing).

Why Join Us?

This role offers the opportunity to make a real impact in students' lives, working alongside a passionate team in a supportive environment.

Know someone perfect for this role? Share this opportunity!

Please see full job description & person specification here.

Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

A wide range of attractive benefits