Stylist (Retail)

• Interact with customers and drive the business through delivering sales, and outstanding clienteling. 


• Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target. 


• Connect with our customers and genuinely listen to help find the best items for them. 


• Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Brand Values. 


• Assist in efficiently checking out customers accurately and promptly. 


• Help make informed suggestions that affect the service, and productivity of the selling floor.

Customer Experience:

• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.


• Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well. 


• Execute tasks and assist in keeping the store clean and organized.


• Ensure all customers are presented with their products and thanked as the final step of the customer journey 

Visual Merchandising:

• Support with the day-to-day maintenance of visual displays and product.


• Report any damaged display product or tools to the Visual Lead.


• Provide feedback to Visual Lead relating to gaps and opportunities.

Operations:

• Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.


• Minimize and mitigate shrink by using loss-prevention techniques. 


• Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction. 


• Support monthly inventory counts including preparation, execution, and verification.

What you'll bring to the team:

• Experience with clienteling, building and maintaining strong relationships with customers.


• Innovative thinker with a passion for styling and catering to customers on a personal level.


• Pays attention to customer feedback, trends and shares insights with management


• Great attention to detail, and highly organized. 


• Strong sense of initiative, self-motivated and goal-oriented.


• Ability to work well under pressure and deadlines with excellent problem solving skills.

• A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)


• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.


• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.


• Semi-annual performance reviews.


• Internal coaching department and learning and development to support career growth and plans for everyone.


• A generous product discount!

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