Supervisor

Supervisor

Location: Bath, Somerset

An exceptional Brand of British craftsmanship where all products are hand-crafted by highly skilled artisans in the heart of England. A fantastic opportunity has arisen for a Supervisor to support a new store in central Bath, Somerset.

Responsibilities

• Support the Store Manager in driving sales and maximising opportunities in the store

• Inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience

• Working within a team and supporting all members, training colleagues and keeping within company guidelines and procedures.

• Provide excellent service in-store delivered by every member of staff

• Understand store targets and strive to exceed

• Communicate targets and key information to the team through daily briefs and updates

• Manage the team to keep a high performance in the Store Manager's absence.

• Support and challenge the team to keep building customer relations and deliver perfect service

• Lead by example, ensuring the team are brand ambassadors

• Assist with store reports and provide analysis of sales and customers

Requirements

• Passionate about the company and product

• Exceptional standards of customer service

• Be a Brand Ambassador

• Strong leadership skills

• Organised and motivated

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