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Supervisor
Location: Bath, Somerset
An exceptional Brand of British craftsmanship where all products are hand-crafted by highly skilled artisans in the heart of England. A fantastic opportunity has arisen for a Supervisor to support a new store in central Bath, Somerset.
Responsibilities
Support the Store Manager in driving sales and maximising opportunities in the store
Inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience
Working within a team and supporting all members, training colleagues and keeping within company guidelines and procedures.
Provide excellent service in-store delivered by every member of staff
Understand store targets and strive to exceed
Communicate targets and key information to the team through daily briefs and updates
Manage the team to keep a high performance in the Store Manager's absence.
Support and challenge the team to keep building customer relations and deliver perfect service
Lead by example, ensuring the team are brand ambassadors
Assist with store reports and provide analysis of sales and customers
Requirements
Passionate about the company and product
Exceptional standards of customer service
Be a Brand Ambassador
Strong leadership skills
Organised and motivated
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