Supervisor

Become a Supervisor at ProCook York Store!

Are you passionate about customer service and ready to lead a dynamic team? ProCook, a renowned name in the cookware industry, is looking for a skilled Supervisor for our store in York This role offers a fantastic opportunity to enhance your leadership abilities while creating a delightful shopping experience for our customers.

This is either a 1 x 40hrs/week position or 2 x20hrs/week position. Please specify your desired role in the application form.

Key Responsibilities:

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets, providing support and guidance to the team.
• Assist in ordering and maintaining product inventory.
• Handle customer queries and resolve issues in a professional manner.
• Uphold store standards for cleanliness and presentation.
  

Why Join Us?
At ProCook, we support our staff with training and development opportunities, a positive work environment, and a chance to progress in your career.

What We’re Looking For:

• Previous experience in retail supervisory roles.
• Strong leadership qualities with the ability to inspire a team.
• Exceptional communication and interpersonal skills.
• Proactive and customer-oriented attitude.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with POS systems and retail operations.
• Willingness to work flexible hours, including weekends.

Why You’ll Love Working at ProCook:

• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
  

We Welcome Everyone: 

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.