Why choose Valpak?

Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.

With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.

Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.

Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!

Requirements

The
Supplier Engagement Advisor (SEA) will liaise with suppliers, assisting them
with their data submissions relating to our clients’ obligations under the
Packaging, WEEE, Batteries and Plastic Tax regulations, alongside additional
data requirements with the commencement of EPR. The SEA will work alongside
Data Administrators, Account Managers and Data Team Managers to effectively
communicate requirements for obligations calculations for a range of accounts.

The
SEA will support with suppliers of Data Insights’ customers to collect
information by email, telephone, and live chat, as well as present webinars and
proactively engage with the member’s supplier base. They will also interact
with other departments within Valpak, as well as external organisations, and
will therefore need excellent communication skills and a high level of
professionalism.

Key Accountabilities

Key areas

·        Provide excellent customer service when dealing with clients and
clients’ suppliers

·        Develop a good understanding of Data Insights’ services and processes

·        Provide a high standard of accuracy in collection and management of
data

Experience, skills

·        Must have high standards of accuracy and attention to detail

·        Must have excellent communication skills, both verbal and written

·        Must be a confident individual who can work well on their own or as
part of a team 

·        Must have high level of professionalism

·        Experience of working in an office environment using email and
telephone is desirable

·        An interest in environmental issues is desirable

·        Task Driven

·        Competent working with data via MS Excel

Qualifications

·        Full UK Manual Driving License

·        Minimum: Grade C in Mathematics and English GSCE/O Level standard

·        Desirable: Educated to at least A level standard or equivalent

Benefits

Benefits & Rewards

• Dual Location / Hybrid
  worker Status
  
• Participation in our
  annual Incentive Plan (VIP) - up to 10% bonus
  
• 25 days annual leave
  plus bank holidays
  
• Option to buy and sell
  up to 9 days annual leave
  
• Volunteering day
  
• Birthday off
  
• Access to voluntary
  benefits including private medical insurance, cycle to work scheme,
  subsidised gym membership
  
• Automatic inclusion in
  Life Assurance, Critical Illness and Disability Income protection schemes
  
• Pension scheme up to 8%
  employer contribution
  
• Access to reward &
  discount platform
  
• Wellbeing initiatives
  
• Free access to the
  LinkedIn Learning library of CPD courses
  

Valpak is proud to be a values-driven organisation,
committed to creating an inclusive, collaborative, and fair workplace. As part
of this commitment, we are accredited with the Real Living Wage, ensuring all
our colleagues are paid fairly for their work. We also hold certifications in
Thrive at Work, the Race at Work Charter, and the Disability Confident
Commitment—demonstrating our dedication to colleague wellbeing, equality, and
accessibility for all. These recognitions reflect our ongoing efforts to foster
a workplace where everyone can thrive and feel valued.

We reserve the right to bring forward the closing date of
our job vacancies if we receive a suitable number of high-quality applications
from which to make a shortlist. We recommend that you apply for our roles as
soon as possible rather than wait until the published closing date