Supply Chain Manager

THE ROLE.

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  Lead and optimise the end‑to‑end movement of stock from DCs into stores, wholesale partners, pop‑ups, and events, ensuring timely and accurate delivery.
  
  


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  Partner closely with Retail, Wholesale, Merchandising, and Commercial teams to understand product requirements, delivery timelines, and presentation standards.
  
  


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  Develop and own scalable retail and wholesale operations to support store rollouts, new market entry, and ongoing growth.
  
  


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  Lead the selection, onboarding, management, and performance of transportation and logistics partners supporting Gymshark’s retail network.
  
  


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  Analyse 3PL performance, identify risks and opportunities, and implement improvement plans to enhance service, cost efficiency, and reliability.
  
  


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  Define, track, and manage KPIs, dashboards, and performance metrics, enabling data‑driven decision making and continuous improvement.
  
  


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  Align operational plans with forecasts and trading cycles through close cross‑functional collaboration.
  
  


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  Oversee Sales & Operations Planning (S&OP) to ensure fulfilment capability during peak trading, launches, and promotional events.
  
  


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  Drive continuous improvement initiatives across DC operations, transportation, and retail/wholesale logistics processes.
  
  


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  Support technology enablement across logistics and reporting tools, improving visibility, efficiency, and scalability.
  
  

Essential:

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  Proven experience in supply chain or logistics operations, with strong exposure to transportation, fulfilment, and end‑to‑end execution.
  
  


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  Demonstrated experience managing 3PL providers, including performance management and continuous improvement.
  
  


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  Strong commercial and financial acumen, with experience interpreting data, managing budgets, and identifying cost efficiencies.
  
  


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  Exceptional stakeholder management skills, with the ability to influence cross‑functional teams and senior leaders.
  
  


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  Advanced analytical capability, using data and insights to drive operational decisions.
  
  


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  Experience in cost management and budgeting, with a disciplined approach to spend control.
  
  


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  Proven track record of continuous improvement and operational optimisation.
  
  


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  Strong systems capability, including building reports, optimising workflows, and supporting WMS or reporting tool enhancements.
  
  

Preferred:

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  Experience supporting retail and wholesale operations, including store fulfilment and trading cycles.
  
  


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  Exposure to global supply chains, cross‑border logistics, and international 3PLs.
  
  


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  Strong problem‑solving ability, with confidence navigating ambiguity and operational challenge.
  
  


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  Excellent communication skills, able to present clearly to both technical and non‑technical audiences.
  
  


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  Comfortable challenging and being challenged, with a growth mindset.
  
  


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  Experience supporting technology, automation, or process change initiatives within logistics or supply chain environments.
  
  


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  A collaborative approach, with openness to feedback and a commitment to continuous improvement.