Support Administrator

Role: Support Administrator

Location: Northampton

Hours: Monday to Friday (full-time, in the office) 

Salary: £25,500 – £26,500 per annum (depending on experience) + monthly commission 

An excellent opportunity has arisen for a highly organised Support Administrator to join a growing business in Northampton, Supporting both the brokering and lending arms of the business, this role plays a pivotal part in the sales process, ensuring all administration, documentation, and systems are managed efficiently to support the Sales Team and maintain smooth progression of deals. 

Duties of a Support Administrator:

Support the Sales Team with all administration activities including compiling, creating, and checking finance documents, quotations, and proposals
Submit finance applications to lenders via online portals
Complete credit checks and review lending rates for client proposals
Arrange and manage document signatures, ensuring accuracy before authorisation
Maintain and update CRM systems with sales progress and client interactions
Raise invoices and commission documents, ensuring accuracy of all details
Compile pay-out packs for lenders following document completion
Assist with client onboarding, including KYC checks
Handle inbound calls and enquiries, directing to relevant team members
Make outbound calls to lenders, banks, and suppliers to progress deals and obtain required information
Support the internal credit team with searches and administration
Assist with any additional duties aligned to the role

What we would like from you:

Degree educated preferred (minimum A-Levels or equivalent at BBB or above essential)
Previous experience in administration or sales support is essential
Strong communication skills across phone, email, and in person
Confident and professional telephone manner
Ability to identify and resolve issues proactively
Strong Microsoft Office skills and experience using CRM systems (Xero knowledge beneficial)

Personal Attributes:

Excellent written and verbal communication skills
Strong attention to detail with proofreading ability
Highly organised with the ability to prioritise workloads
Ability to work under pressure and meet deadlines
Proactive, enthusiastic, and positive attitude
Good commercial awareness
Able to work independently and as part of a team

BEDFORDPERM

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