Support Analyst

Company : Confidential

Job Type : Full Time

St. Asaph, Clwyd

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Support Analyst

Software Support Analyst – job opportunity
Salary: £23k - £27k + Benefits
Location: Denbighshire, North Wales (Hybrid)

Our client based in Denbighshire, North Wales is a software led business, now looking to recruit a Software Support Analyst to join their engineering team and support with their SaaS based platform.
This role involves resolving end user technical requests and managing incidents to minimise business impact.
Software Support Analyst background–

Prior experience in desktop /technical / software support environment
Experience in documenting and knowledge sharing
Customer focused approach
Testing of IT / software system upgrades
Knowledge / experience of databases
Must be a strong team player.

Software Support Analyst key responsibilities & skills:

Assisting on the support desk to resolve IT / software issues and support business operations.
Being resourceful and capable of solving complex problems.
Enthusiastic about helping clients, understanding their problems with empathy, and devising solutions.
Strong communication and customer engagement skills to thoroughly understand needs.

Benefits:

Opportunity for quick career advancement.
Private medical
Holidays - 25 days plus bank holidays (33)
Fantastic training and support.
Work pattern - 4 days on site / 1 home

If this role sounds interesting to you; please APPLY & get in touch with Vicky Heard @ Greenfield IT Recruitment on or for more information.

Original job Support Analyst posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Support Analyst Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Support Analyst Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Support Analyst

Job Description - Support Analyst

Similar Support Analyst Jobs in the UK

Mobile Apps