Support Analyst

Support Analyst
Location: Bristol (50/50 office, remote)
Working Pattern: Hybrid
Salary: £40,000 - £49,000 + Bonus
About the Role : We are seeking a talented Support Engineer to join our dynamic digital transformation consulting firm. This role is pivotal in ensuring the reliability and performance of our clients' systems. If you are passionate about technology and thrive in a hybrid working environment, this could be the perfect opportunity for you.
Key Responsibilities:
Monitor and maintain the performance of client systems using monitoring tools.
Provide expert support and troubleshooting for Java 8 applications.
Collaborate with cross-functional teams to deliver seamless digital transformation solutions.
Develop and implement monitoring strategies using Grafana and Kibana.
Using fundamental tools and languages E.g. SQL, Unix, CLI tools, PowerShell, Shell Scripting, HTML and CSS
External and embedded databases, relational and NoSQL, E.g. MongoDB, MySQL, Flink, Cassandra, SQL Server, Postgres. Developing schema for supporting business logic and data
Experience in working across production and non-production instances of services
Key Requirements:
Proven experience using monitoring tools, specifically Grafana and Kibana.
Strong proficiency in Java 8.
Excellent problem-solving skills and a proactive attitude.
Ability to work both independently and as part of a team.
Strong communication skills to interact with clients and internal teams effectively.
Benefits:
Competitive salary ranging from £49,000 to £58,000.
Performance-based bonus.
Hybrid working pattern, offering flexibility and work-life balance.
Opportunity to work with a leading digital transformation consulting firm.
Career growth and development opportunities.
Support Analyst
Location: Bristol (50/50 office, remote)
Working Pattern: Hybrid
Salary: £40,000 - £49,000 + Bonus