Support Assistant

Company : Confidential

Job Description - Support Assistant

We’re currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area.

If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you.
As a Support Assistant you’ll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).

Your responsibilities will include:

Assisting passengers in wheelchairs
Helping with boarding, disembarking, and transfers
Assisting with lifting and moving passengers (some heavy lifting required)
Escorting and supervising unaccompanied children
Providing reassurance and excellent customer service
Coordinating via email
Monitoring flight times and schedules

Working Hours for the Support Assistant role:
For your first week while receiving training you will work the below:

Monday to Friday
8:00 AM – 4:00 PM

Your shift pattern following your training will look like the below:

3 days on / 3 days off
Early: 3:00 AM – 1:00 PM
Late: 3:00 PM – 1:00 AM
Overtime available

To be successful for the Support Assistant worker you must:

Full UK Driving Licence – Essential
DBS Check – cost reimbursed after start
Comfortable with manual handling and heavy lifting
Must have 5 years work history within the UK
Strong communication and customer service skills
Basic admin and computer skills (email and spreadsheet use)
Reliability, professionalism, and a caring nature
Great level of English

If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference!

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Support Assistant

Job Description - Support Assistant

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