Support Manager

Location: Sunderland (Hybrid working)
Salary: £33,802 per annum
Hours: 37 per week (Mon–Fri)
Contract: Permanent

This is not just a job - It's a journey. A place where your voice matters, your growth is supported, and your work changes lives.

As the Support Manager, you will be the driving force behind high-quality, person-centred support for an organisation that lives and breathes its values. This non-profit organisation is a supportive culture that puts people at its heart, reinvesting all money generated into providing personalised care and support services for adults with learning disabilities and autism.

Day-to-Day of the Role Include:

• Inspire and empower your team for meaningful and impactful support and care.
• Monitor your locations quality and implement improvements.
• Promote safeguarding, meeting KPI's and compliance with policies.
• Coordinate with professionals and agencies for enhanced support.
• Build and maintain relationship with the people we support, their families and circle of support.

What we can offer you:

• Salary of £33,802 per annum (plus £220/month on-call allowance.)
• Hybrid working.
• 5.6 weeks annual leave.
• Paid training and career development opportunities.
• A fixed role with guaranteed hours.
• Long service cash awards.
• Employee discount (Blue Light Card).
• Referral programme.
• Occupational Sick pay.
• Employee Assistance Programme.
• Company pension.
• Travel card loans.
• Driving lesson sponsorship scheme.

In return you will need:

• UK experience in a similar role or organisation.
• Strong leadership, communication, and conflict resolution skills.
• Effective communication and team management.
• NVQ in Care Level 5 or equivalent.
• Availability to work some weekends (scheduled in advance.)
• Driver (ability to travel between locations and head office in Gateshead is essential.)
• Experience in managing dispersed regional locations.
• Experience in working with learning disabilities.
• Knowledge of CQC standards, MCA, GDPR.

If you are interested in this role, please click Apply now to submit your CV for consideration. All CVs will be reviewed.