Support Officer

Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.

Our client is currently recruiting for a Support Officer to work in the Camden area at a service that provides support to individuals with complex needs.

* 37.5 hours per week

* Working across Monday - Sunday on a rota basis covering early and late shifts

* Temporary: approx. 2-3 months

* £16.38 per hour (£14.62 per hour, with £1.76 holiday pay)

This is a great opportunity to make a positive difference in the lives of adults with complex needs.

Key requirements:

* Hold a caseload of up to 10 key clients and complete customer assessments, support plans and risk assessments

* Develop and review tailored support plans using SMART objectives

* Deliver structured key-working sessions and support interventions

* Support customers to develop independent living skills, budgeting and tenancy sustainment

* Assist customers in accessing education, training, employment and community services

* Support customers with benefit applications, income maximisation and housing-related matters

* Work collaboratively with internal teams and external agencies to deliver positive customer outcomes

* Maintain accurate, timely and comprehensive customer records using IT systems

* Ensure safeguarding concerns are recognised, reported and managed appropriately

* Support customers with medication management where required and maintain associated records

* Contribute to housing management functions including void management, rent monitoring and tenancy support

What we’re looking for:

* Experience working with vulnerable adults in a support, housing or care setting and carrying out assessments, support planning and key-working

* Understanding of safeguarding responsibilities for adults and children

* Knowledge of housing-related support and tenancy sustainment

* Strong communication and interpersonal skills

* A person-centred, solution-focused approach to supporting customers

* Knowledge of Trauma-Informed Practice and Psychologically Informed Environments (PIE)

* Understanding of housing benefit and welfare benefit systems

* Experience supporting customers with complex or multiple needs

* Experience of group work and customer engagement activities

* Knowledge of CQC-regulated services and medication administration

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
Only candidates based in UK and eligible to work in UK are allowed