Support Officer - Temporary Accommodation

Contract Type: Permanent 

Working Hours: 37 hours per week 

Worker Type: On-Site Worker 

Salary: Starting Salary is £26,824 (Level one) rising to £27,694  (Level Three ) per annum (pro rata for part-time) (Pay award pending)

Location: Loxley House, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. 

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To facilitate the submission of Housing Benefit and Discretionary Housing Payment claims for households residing in emergency accommodation or transitioning into private rented accommodation, and to support the Temporary and Supported Accommodation Team in maximising income recovery linked to the provision of emergency accommodation.

About You

The ideal candidate will have:

• Ability to advocate and negotiate on behalf of citizens and offer independent advice.


• Drive and motivation, ability to deliver against challenging objectives.


• Ability to be creative, to be able to identify problems and work to create solutions. 


• Knowledge of housing legislation in the public and private sector.

When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.

-          An enhanced DBS check for a regulated activity is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Rejdi Kercyku , Insight & Resource Officer by email [email protected] 

Closing Date 31st July 2026 

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 10th August 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.