Support Officer – Young People

Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.

Our client is currently recruiting for a Support Officer to work in the Hackney area at a service that provides support to young people with complex needs.

* 37.5 hours per week

* Working across Monday - Sunday (rota basis, requirement to work every other weekend)

* Shifts: 07:30 - 15:30 and 12:30 - 20:30

* Temporary: approx. 2-3 months

* £16.38 per hour (£14.62 per hour, with £1.76 holiday pay)

This is a fantastic opportunity to make a key impact in the lives of vulnerable young people.

Key responsibilities:

* Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans

* Conduct regular reviews of support and risk plans, including following incidents or significant changes in customers' circumstances

* Identify and promote employment, education and training opportunities, supporting customers to overcome barriers to accessing them

* Signpost customers to appropriate external services, including food banks and community resources

* Support customers to develop the skills and confidence needed to become tenancy-ready and move on successfully

* Promote financial independence by supporting customers with budgeting and maximising their income

* Monitor and support customers' healthcare needs, ensuring appropriate engagement with healthcare professionals

* Empower customers to work towards managing their own medication in line with established procedures

* Lead and facilitate support initiatives, including group work activities

* Facilitate referrals into the service and assess prospective customers

* Contribute to housing management responsibilities, including income collection and tenancy-related support

* Clean and prepare rooms as required and complete day-to-day administrative and operational duties

* Build and maintain local partnerships to ensure customers can access a holistic range of support services

What we’re looking for:

* Experience working with young people and an understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs

* Experience delivering structured support and risk management

* Previous experience in positively resolving incidents

* Demonstrate initiative and confidence to make and act on decisions

* Competent administrative and IT skills (to be able to produce reports and other communications)

* Knowledge of Psychological or Trauma Informed approaches to support

* Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results

* Knowledge of current benefit systems

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position
Only candidates based in UK and eligible to work in UK are allowed