Support Worker (Acting Team Leader)

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Acting Team Leader with a passion for delivering outstanding care.

You’ll be working full time 42 hours a week, 12 hour shifts, including alternate weekends (four shifts week one, three shifts week two, on a two week rolling rota), days only, making a positive difference to the lives of the people in our care at Norcott Lodge.

Some of your shifts will be support shifts, and some of your shifts will be acting team lead shifts, where you will allocate duties, give medication, lead the team and support management.

Person-centred planning is at the heart of everything we do and we are able to meet the changing needs of the people we support as they progress through their care pathway, while ensuring their safety is maintained and their independence supported.

At Cygnet, our perks go way beyond pension schemes and excellent professional development - you’ll also enjoy discounts with our free NHS blue light card, rewards gateway with vouchers for everyday purchases and shopping, private health cash plans, free confidential mental health support and much more, to support your wellbeing in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. 

Your day-to-day as an acting team leader…

• Medication
• Allocation of duties
• Demonstrating best practice
• Support both management and team members in the day-to-day running of the service
• Overseeing the staff team and ensuring service users are being supported in a way that best supports their needs and wishes

Your day-to-day as a support worker…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with and report on medical & welfare needs 
• Safeguard
• Maintain a safe, clean environment for all
• Supporting service users to access the community, to attend things like work, college, hobbies & activities, days out & holidays
• Supporting the service users to grow, develop & learn through engaging them in tasks such as cooking & cleaning

You are…

• An experienced Support Worker ready to step up to a new challenge
• Genuinely driven to make a difference in people’s lives
• Confident, assertive & ambitious for yourself, service users & the organisation
• An excellent communicator & good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Able to empower & support service user independence
• Organised, committed & keen to develop your management & leadership skills.

Why Cygnet? We’ll offer you…

• Salary: team lead rate (payable for all acting team leader shifts): £15.39 per hour, support worker rate: £13.15 per hour, rising to £13.45 per hour after three months (£29,435.70 first year), rising to £13.70ph after 18 months
• An opening to undertake further learning with our excellent apprenticeship scheme
• Flexible working with opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & Cycle to Work scheme
• Wellbeing centre with exercises, recipes, financial and mental health advice

Successful candidates will be required to undergo an enhanced DBS check.

Please be aware that this vacancy may close before the advertised date if the role is filled. Please send your application as soon as possible.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply