Support Worker / Community Care Assistant

Support Worker / Community Care Assistant | Bognor Regis | Full Time / Part Time / Bank | £13.40–£14.75 per hour, plus paid travel time and mileage, with local rounds to minimise travel between customers

Our client provides care and support in customers' own homes, helping them maintain their dignity, independence, choice, and wellbeing.

The Role

They are looking for caring, reliable, and compassionate Support Workers/Community Care Assistants to provide person-centred care in customers’ homes and the local community. You will support customers with personal care, daily routines and general wellbeing, following individual care plans, risk assessments and preferences.

Positions are available on a full-time, part-time and bank basis, with work available on weekdays, evenings and weekends. Previous care experience is desirable but not essential for candidates who demonstrate the right values and willingness to learn.

Key Responsibilities

Provide personal care, including washing, dressing, continence care and oral care
Support customers with mobility and transfers in line with moving and handling assessments
Prepare meals, drinks and snacks and assist with eating and drinking where required
Support customers with medication in accordance with care plans and company policies
Complete light domestic tasks, including laundry, bed making and washing up
Provide companionship and encourage customers to maintain hobbies, relationships and community involvement
Support customers receiving palliative or end-of-life care where appropriate
Promote independence, dignity and choice while respecting consent and the right to refuse care
Respect customers’ individual backgrounds, cultures, beliefs, lifestyles and preferences
Recognise and report changes in customers’ health, behaviour, mobility, nutrition, hydration or general wellbeing
Report safeguarding concerns, accidents, incidents, medication errors and near misses promptly
Follow infection prevention and control procedures, including hand hygiene and the appropriate use of PPE
Follow care plans, risk assessments, lone-working procedures and health and safety requirements
Maintain professional boundaries and handle customers’ money or property only when authorised
Maintain accurate and timely records of care provided, tasks completed, concerns, medication and incidents
Record arrival and departure times accurately using the company’s electronic care system
Communicate effectively with customers, relatives, colleagues and other professionals, adapting communication to individual needs
Inform the office of delays, inability to attend visits or situations where a customer does not answer the door
Maintain confidentiality and raise concerns about unsafe or inappropriate practice
Complete required training, competency assessments, supervision, spot checks and appraisals
Wear appropriate uniform and identification and treat customers’ homes and belongings with respect
Cooperate with audits, investigations and quality assurance processes
Requirements

Essential

A kind, caring and compassionate approach
Reliable, honest and trustworthy
Respectful of customers’ dignity, choices and independence
Good communication skills
Ability to read and follow care plans, risk assessments and instructions
Ability to maintain accurate written or electronic records
Ability to work independently and as part of a team
Willingness to undertake personal and intimate care
Willingness to complete required training and competency assessments
Ability to use a smartphone or electronic care-recording system, with training
Willingness to raise concerns and report unsafe practice
Satisfactory Enhanced DBS check and references
Desirable

Previous health or social care experience
Care Certificate
Level 2 or Level 3 qualification in Adult Care, or equivalent
Experience in dementia care, medication support or end-of-life care
Knowledge of safeguarding and the Mental Capacity Act 2005
What’s In It For You

Hourly rates of £13.40–£14.75
Full-time, part-time and bank work available
Weekday, evening and weekend shifts
Paid travel time and mileage
Local rounds with less time spent travelling between customers
Company induction and relevant training
Ongoing training and competency development
Supervision, spot checks and annual appraisals
The opportunity to make a positive difference to customers’ lives
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR
Only candidates based in UK and eligible to work in UK are allowed