Support Worker / Criminal Justice Residential Approved Premises

Criminal Justice Residential Support Worker who has a good understanding of safeguarding, is empathetic with the ability to use tact and discretion when dealing with confidential and sensitive issues is required for an Approved Premises based in Bristol, South West England.

PLEASE NOTE: Due to the gender-specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010.

SALARY: £27,996 - £31,050 per annum + Benefits

LOCATION: Bristol, South West England

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 12 Hour Shifts, Working 4 on, 4 off (2 days 08:00 - 20:00, 2 nights 20:00 - 08:00), average of 42 Hours per Week

JOB OVERVIEW

We have a fantastic opportunity in a Criminal Justice Independent Approved Premises for a Criminal Justice Residential Support Worker who has excellent communication skills and empathetic ability to create and maintain effective relationships with women who have been released from prison or who are serving community sentences.

Working as a Criminal Justice Residential Support Worker you will play a vital part in the team at a trauma-informed residential service in Bristol. The home supports women as they transition back into the community following time in prison or as part of a community order. With space for up to 26 residents, the home offers intensive, wraparound support from an all-women team trained in trauma-informed care. Most residents present a high or very high risk of serious harm, and every colleague plays a vital role in managing that risk to safeguard the residents and protect the public. Through personalised support, structured supervision and a programme of purposeful activity, the team helps women address the root causes of their offending, rebuild stability, and reduce the likelihood of reoffending — aiming for better outcomes not just for the women, but for their families and communities too.

As a Residential Support Worker you will be responsible for delivering structured activities and skills sessions to supervision and maintenance of discipline, you will provide a safe and supportive environment to allow residents to re-integrate smoothly back into the community.

A successful candidate will ideally have worked in a residential setting or have experience working within the criminal justice sector. However, we appreciate that not everyone can tick every single box, just so long as you are confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances.

This is a rewarding opportunity that will allow you to support and encourage residents back into the community with the skills and confidence they need.

DUTIES

Your duties as a Residential Support Worker include:

• Deliver daily structured living skills sessions plus leisure and creative activities

• Provide support to enable residents to deal with problems and become independent

• Assist with the induction of new residents to ensure their familiarity with the environment and understanding of rules and policies

• Maintain an active presence in the Approved Premises at all times during the shift, including undertaking regular inspections of the building

• Report any significant changes or key information relating to residents and escalate any matters of concern

• Act as Fire Warden and First Aider on duty (training will be provided on appointment)

• Maintain records and files as required

• Demonstrate empathy, with the ability to use tact and discretion when dealing with confidential and sensitive issues

• Communicate effectively, both verbally and in writing with good listening skills

• Input and maintain computer-based information systems in an accurate and timely manner

• Exercise authority and reinforce boundaries in an appropriate manner

• To work on own initiative and be able to cope with stressful situations

CANDIDATE REQUIREMENTS

ESSENTIAL

• Good numeracy and literacy skills

• An understanding of safeguarding

• Able to work alone, without guidance

• Being empathetic, with the ability to use tact and discretion when dealing with confidential and sensitive issues

DESIRABLE

• Previous experience of working within a residential setting and/or working with women

• Experience of working with groups or individuals in order to support, motivate and change behaviour

• An understanding of factors relating to multiple, compound needs

• Knowledge and experience of the work within the Criminal Justice System

Successful candidates will be required to undergo and pass a Disclosure and Barring Service (DBS) check.

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 paid Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
• All meals provided while on shift by our in-house cooks

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13687

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