Supported Housing Deputy Manager

Supported Housing Deputy Manager
Location: South-East London, Croydon| Salary: Up to £40,495 + generous holiday & benefits | Full Time - 35 hours per week

Are you confident managing teams and delivering high-quality housing and care support? Do you want to work for an award-winning organisation that pays well, trains and develops their staff and offers a generous holiday allowance?

Then we need you!

The Role

'We’re looking for a compassionate and organised Deputy Manager to support our Supported Housing Manager in delivering a safe, empowering and person-centred service to individuals facing the challenges of compound trauma and complex needs, across our accommodation-based support settings.’

You’ll help lead a multi-disciplinary team to deliver tailored support to individuals with mental health needs and complex behaviours. The role involves overseeing day-to-day operations, contributing to strategic planning, and ensuring services remain compliant and effective. You’ll also join the Manager-On-Call rota.

Key Responsibilities:

• Oversee support plans and monitor client progress
• Manage team rotas, recruitment, supervision and training
• Maintain health and safety and compliance across schemes
• Deputise for the Supported Housing Manager and manage stakeholder relationships
• Lead monthly house and staff meetings, and follow up with minutes and actions
• Liaise with maintenance to minimise void periods and maintain standards
• Deliver regular audits and ensure records are accurate and inspection-ready
• Collaborate with external agencies to support client goals
• Support budget management and ensure value for money
• Participate in launching new services and ongoing service improvement

About Us

QVT were awarded 'Great Place to Work’ accreditation in 2022, 2023 and 2024, and won the 'Best Employer’ category at the Great British Care Awards in 2021. We are registered as a Mindful Employer, are 'Disability Confident’ and have also been awarded the prestigious 'Trusted Charity’ status at level 2 in 2021. We are passionate not only about providing the best service to our clients, but being an employer of choice - nurturing, developing and rewarding our fantastic team who are central to our success.

The Benefits

• Competitive salary up to £40,495
• Generous holiday allowance
• A collaborative, supportive working environment
• Opportunities for professional growth and training
• Meaningful work that makes a real difference.

The Person

• Experience in supported housing or mental health services
• Skilled in team leadership, client care, and managing complex needs
• Comfortable working in a fast-paced, responsive environment
• Strong communication, problem-solving and organisational skills
• Confident using Microsoft Office and housing database systems
• Able to travel between sites and participate in the On-Call rota.

If you’re ready to take the next step in your housing and care career, we’d love to hear from you. Apply now and help us support people to live safer, more independent lives.