Supported Housing Manager

A Local Authority is seeking an experienced Interim Operations Manager to provide leadership across a portfolio of supported housing and housing-related support services.

This role will oversee operational delivery across services supporting adults with a range of needs, including individuals experiencing homelessness, mental health challenges, and those requiring specialist support within supported accommodation settings.

The successful candidate will play a key role in ensuring services are compliant, high-performing, and focused on delivering positive outcomes for residents and communities.

Key Responsibilities

Provide operational leadership across multiple supported housing services
Manage and support service managers and frontline teams across dispersed locations
Ensure services meet contractual obligations, regulatory standards, and performance targets
Lead on safeguarding, risk management, complaints, and service improvement initiatives
Monitor operational performance and implement improvements where required
Develop and maintain effective relationships with commissioners, partner agencies, and stakeholders
Oversee service budgets and ensure effective use of resources
Promote a customer-focused, inclusive, and outcomes-driven culture across services

About you

Proven experience managing supported housing or adult support services within a Local Authority, housing association, or supported living environment
Strong knowledge of safeguarding, housing legislation, welfare benefits, and supported housing best practice
Experience leading multi-site or geographically dispersed teams
Strong stakeholder management and partnership working experience
Ability to drive operational performance and service improvement
Experience managing budgets and delivering financially sustainable services
Excellent communication, leadership, and organisational skills
A strong understanding of equality, diversity, and inclusion within service deliveryFor further information or to discuss the role in more detail, please get in touch
Only candidates based in UK and eligible to work in UK are allowed