Surveyor - Responsive Repairs

This is an exciting opportunity for a Surveyor - Responsive Repairs to oversee and manage property repair projects in London. The role requires a keen eye for detail and a strong understanding of property maintenance within the property industry.

Client Details

Our client is an established social housing provider responsible for maintaining a diverse residential property portfolio and delivering high-quality services to residents.

Due to continued investment within its Property Services function, the organisation is seeking an experienced Surveyor to play a key role in the delivery of responsive repairs, contractor management, voids, damp and mould investigations, and building defect diagnosis.

This is an excellent opportunity for a technically strong property professional who enjoys working across a varied caseload and wants to make a tangible impact on housing quality, resident satisfaction, and service performance.

Description

Specify, procure, and oversee responsive repair works, ensuring repairs are delivered to agreed standards and timescales.
Manage repair and maintenance contracts, ensuring compliance with contract terms, budget requirements, and service standards.
Oversee void property repairs and refurbishment works, reducing turnaround times and ensuring homes are ready for occupation.
Undertake fire door inspections, identify remedial requirements, and carry out post-inspections to verify quality and compliance.
Manage a varied caseload including damp and mould cases, disrepair claims, insurance-related works, and specialist repairs.
Diagnose building defects using building pathology principles and recommend effective remedial solutions.
Apply HHSRS principles to identify and assess Category 1 and Category 2 hazards.
Monitor contractor performance through KPI reporting, quality inspections, and performance reviews.
Approve repairs expenditure, verify completed works, and ensure accurate financial records are maintained.
Support budget management and contribute to financial planning for repairs and maintenance services.
Provide technical advice and support to colleagues, contractors, and internal stakeholders.
Identify recurring maintenance issues and contribute to planned and preventative maintenance programmes.
Assist with policy reviews, service improvements, and the development of best practice across property services.
Act as deputy to the Responsive Repairs Manager when required.
Participate in the out-of-hours emergency repairs rota, providing technical guidance and support where necessary.Profile

Experience managing repairs contracts and ensuring contractor compliance and performance.
Strong experience diagnosing building defects and specifying remedial works.
Experience dealing with damp and mould, disrepair cases, voids, and responsive repair services.
Experience monitoring contractor performance, quality standards, and project costs.
Strong stakeholder management skills and experience working with residents, contractors, and colleagues.
The ability to manage multiple priorities and work independently within a fast-paced environment.
Strong customer focus and a commitment to delivering excellent resident outcomes.
Confidence using property management, repairs, and IT systems.Job Offer

Salary of £56,436 - £59,574
Permanent position within an established Property Services team.
Diverse workload covering repairs, defects, damp & mould, disrepair, and voids.
Opportunity to influence service delivery and contribute to continuous improvement initiatives.
Strong stakeholder engagement across residents, contractors, and operational teams.
Supportive working environment with ongoing professional development opportunities.
Generous annual leave entitlement and pension benefits.
Opportunity to make a direct impact on housing quality, building safety, and resident satisfaction
Only candidates based in UK and eligible to work in UK are allowed