System Assurance Manager

United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. We employ over 1400 people and work with a broad range of public and private sector clients.

United Living Infrastructure Services is made up of our two subsidiaries, United Living Energy Limited and United Living Water Limited. United Living Energy is a UK gas and energy engineering specialist offering design, build and maintenance on critical national infrastructure for the UK gas asset owners. United Living Water provide a comprehensive range of water infrastructure services covering all aspects of pipeline networks including investigation, design, planning infrastructure maintenance, mains rehabilitation, new connections, metering and repairs.

We are seeking a highly skilled and motivated System Assurance Manager to enhance and improve our current management system and ensure alignment with ISO standards such as ISO 9001. This role is crucial as the integrated management system is the heart of our business, encapsulating the 'how' of all our operations.

• Own and maintain the integrated management system within the business.
• Ensure the management system aligns with ISO standards, including ISO 9001.
• Enhance and improve the current management system to support business operations.
• Manage and oversee systems and data management processes.
• Utilise database management systems to maintain data integrity and security.
• Analyse and visualise data using tools such as Power BI and Visio.
• Leverage cloud platforms (e.g., AWS, Azure, Google Cloud) for system improvements.
• Lead data integration and migration projects.
• Collaborate with cross-functional teams to ensure system effectiveness and efficiency.
• Conduct regular audits and assessments to ensure compliance and identify areas for improvement

• Proven experience in managing complex IT systems and infrastructure, with a focus on business system integration and process optimisation.
• Strong background in ERP systems, CRM solutions, and system optimisation, with specific experience in platforms like Power BI being highly desirable.
• Strong background in Microsoft SharePoint and its Microsoft 365 interdependencies.
• Demonstrated success in leading cross-functional teams and managing multiple projects in a fast-paced, evolving environment.
• 3-5 years of experience in management system control and data management.
• Proficiency in database management systems.
• Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with data integration and migration projects.
• Agile and Waterfall methodologies used across software and physical systems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organisational abilities.
• Effective communication skills and ability to work in a team environment.
• Resilience and adaptability in managing change, especially when dealing with resistance or pushback from teams accustomed to existing systems.