Responsibilities
- Private and Public Cloud Migrations, Implementations and builds for various project-based work
- Manage and support storage and virtualization platforms
- Supporting Office 365, Azure, Exchange, Active Directory and handling all phases of migrations and upgrades.
- Office 365 and Microsoft Azure and Intune security policy implementation and updates.
- Work with clients to determine their requirements and assess solutions for improving delivery processes.
- Act as an escalation point for matters concerning server infrastructure.
- Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions
- Coordinate any and all network related work with Network Engineering, telephony, provisioning or any other group that are involved in IT infrastructure.
- Facilitate the definition of service levels and customer requirements.
- Ability to provide updates and documentation as requested in the Project Plan as well as all closeout documents.
- Ownership of all infrastructure related tasks and client queries through to completion of the project.
- Work directly with vendors on third party server\software deployment.
- Work on new Project Plan design, and overhaul.
- Attend meetings and gather requirements relating to new projects such as onsite infrastructure deployment, relocations, cloud provisioning etc.
- Work closely with technical colleagues to develop Client solutions.
Qualifications & Experience
- MCSA, MCSE and/or Microsoft Azure Certifications would be desirable.
- Experience managing complex technical projects involving integration of multiple systems.
- 1-2 years of hands on experience: With Cloud Technologies AWS or Azure (preferably both)
- Good understanding of Layer2 and Layer 3 network and capabilities.
- Skilled in technical crisis management.
- Experience with scripting in PowerShell
- Experience with Citrix, terminal services
- Configuring and supporting Microsoft operating system-based servers
- Expert knowledge in:
- Microsoft Active Directory, DNS, Group Policy Administration
- Virtualization: VMware
- Microsoft Exchange 2010, 2013, 2016 and Office 365
- Hand held communications device systems (Active Sync, MDM – MobileIron, Airwatch)
- Supporting various SAN arrays