Systems Support Analyst

We're looking for a Systems Support Analyst
Are you an organised and technically minded systems professional with experience supporting business-critical software? We're looking for a Systems Support Analyst to help maintain, improve and support key operational systems across the business.

About the candidate
We're looking for someone with previous experience administering business systems and supporting users across a busy organisation. You'll have strong problem-solving skills, excellent attention to detail and the confidence to work with stakeholders at all levels. Experience with property management or enterprise systems such as Entrata, Yardi, StarRez, Kinetic or similar would be highly beneficial.

Salary: up to £40K
Hybrid: 1 day per week WFH
Location: near Shepards Bush London

What you'll do

Manage and maintain core business systems to ensure smooth day-to-day operation
Provide user support, troubleshoot issues and manage support tickets
Configure system settings, workflows and user permissions
Support system upgrades, testing and new feature releases
Assist with data migration, validation and reporting
Deliver training and guidance to users
Create and maintain system documentation
Work closely with internal teams to improve processes and system performance Benefits

33 days annual leave including bank holidays
Bonus scheme
Health cash plan and virtual GP access
Enhanced maternity, paternity and family-friendly benefits
Company sick pay
Employee discounts and wellbeing initiatives
Career recognition and development opportunities If this sounds like your next opportunity, we'd love to hear from you – apply today
Only candidates based in UK and eligible to work in UK are allowed