Systems Support Engineer

West One Technology Ltd are a Strategic Partner to many of Europe’s Leading Consumer Electronic Companies, MNO's and Retailers

We are officially the WORLD's largest provider of Electronic Point of Sale (EPOS) CE device Trade-In / Buy-Back systems, enabling over 500,000 points of sale across The UK, Europe, Africa, India and China to legitimise the purchasing of second-hand products.

We are trusted and work alongside Microsoft, Virgin Media and other well known customers.

We need a full time Systems Administrator to support the business with network, data and licence administration, including license server administration.

This is a critical role for our business, and therefore requires an individual that has the relevant experience and qualifications in system administration.

Duties will include

• Maintain, facilitate, install, repair, administrate and monitor all aspects of IT & Networking, Remotely and On-Site at West One Technology Ltd
• Work with clients for needs with regards to IT, be it in sale advice, technical support or development, via electronic communications or on-site visits
• Perform Technical Advisory duties for on-site technical teams and individuals, relieving workload when necessary
• Liaise between upper management and staff on projects requiring a more technical-managerial contact where needed
• Introducing new computer systems into current setups for optimum IT functions
• Troubleshooting IT systems when there is an issue reported by computer users

Qualifications required

Any of the following:

• A bachelor’s degree in computer science
• Red Hat Certified System Administrator (RHCSA) 
• Certificate courses in software, hardware and networking
• Microsoft Systems Administration/System Engineer certification

Skills required

• Adaptable to new technologies and implement them successfully
• Effective hardware and software problem solving abilities
• Maintaining the basic working of the system
• Patience in working with users and management
• Excellent verbal and written communication skills

The Working hours for this position are 09:00 - 18:00 (40 Hours per week).

Salaries will be dependant on qualification and experience.

This position is based in Waltham Abbey (Essex).

NO AGENCIES PLEASE!