Team Leader

Team Leader - Legal Services (Landlord & Tenant Law Focus)

Location: Lincoln (with potential hybrid working post-probation)

Salary: Competitive + Benefits

Overview:
This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to clients. The ideal candidate will have a proven background in managing teams within a regulated environment, ideally in a private practice setting. Expertise in Landlord and Tenant Law is highly desirable.

Key Responsibilities:

• Leadership & Management: Oversee a team of Legal Support Assistants, Paralegals, and Senior Paralegals. Foster motivation, support development, and ensure adherence to HR processes.
• Operational Support: Work with the Head of Department on regulatory renewals, manage resources such as stock and stationery, and oversee team facilities.
• Client Relationships: Act as a key contact for the team, manage escalated client complaints, and build strong commercial relationships.
• Brand & Marketing: Represent the firm at conferences and events, and contribute to business development and brand visibility.
• Case Management: Ensure high standards in case handling, monitor central diaries, and promote best practices in legal service delivery.
• Compliance: Support the maintenance of legal and regulatory compliance standards.

Requirements:

• Minimum 12 months in a team leadership role (3+ years preferred).
• Experience in a regulated professional services environment (legal sector ideal).
• Qualified Solicitor or Fellow of CILEX (preferred).
• Strong knowledge of Landlord and Tenant Law (advantageous).
• Exceptional communication, problem-solving, and organisational skills.
• Proven ability to manage and develop high-performing teams.

Benefits:

• 26 days holiday + UK bank holidays.
• Discretionary annual performance bonus.
• Clear pathway for professional growth and career advancement.
• CPD support, including in-house civil litigation training.
• Employee discounts across affiliated businesses.
• Access to an Employee Assistance Programme.
• Supportive, inclusive, and professional working culture.

Work Environment:
This is an office-based role in Lincoln, with standard hours of 09:00 am - 05:30 pm, Monday to Friday. A hybrid working model may be available after a successful probation period.