Team Leader

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

We are now recruiting for Warehouse Team Leaders to join our Team at Iforce Northampton (NN7 4DE) on a Full time and permanent position. 

Shift: 

• Any 5 from 7 - 06:00am-14:00pm or 14:00pm-22:00pm. 

Salary: 

• £26,079.63 - £28,202.44 per annum plus 10% Team Leader allowance plus MHE bonus if applicable.

• Provide training for new and existing Staff to achieve the highest standards of quality and efficiency.
• Supporting the Shift Supervisor to achieve timely and efficient receipt, pallet build, put away and despatch of stock.
• Supporting the Shift Supervisor to achieve efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Ensuring that Health and Safety standards are maintained.
• Ensuring optimum levels of stock integrity.
• Supporting the Shift Supervisor to ensure that staffing levels planned to meet required levels of efficiency.
• Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan.
• Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded.
• Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
• Being personable to effectively communicate with drivers & operatives whilst finding solutions for potential challenge

• Strong communication skills
• Customer focussed
• Able to motivate, coach and encourage others to achieve
• Able to train and provide ongoing support to individuals and teams
• Process driven
• Strong understanding of operational targets and SLA’s
• Flexibility within the role to cover all areas of the stock department functionality.
• Confident in analysing and acting on data.
• Able to manage own time to achieve daily targets efficiently and effectively.
• PC literate in MS Office including Word, Excel and Outlook

As part of our drive to make IForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement.
• Competitive Pension scheme.
• Life Assurance - x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!