Job Description - Team Leader

Our Team Leaders are those who consistently demonstrate our core values, embrace the Chick-fil-A culture and have a servants’ hearts. They have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from experienced restaurant leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Team Leader Responsibilities:

  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful responses to Guest's needs
  • Set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close and lead shifts
  • Count drawers and finalize day

Qualifications and Requirements:

  • Smile!
  • Speak enthusiastically and have excellent communication skills
  • Make positive connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibilities

Work schedule

  • Day shift
  • Night shift

Benefits

  • Flexible schedule
  • Referral program
  • Employee discount
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