Team Leader- IDVA

We have an exciting opportunity for a Team Leader- MARRAC (Multi Agency Risk Reduction Assessment & Coordination) to join a multi agency team at Lancashire House, Accrington working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your Birthday
Pension with 5% employer contribution
Enhanced sick pay allowances & maternity payments
High Street, retail, holiday, entertainment & leisure discounts
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support
Ongoing training & support with opportunities for career development & progression
About the role:

This role is based at Accrington working in a multi agency team at Lancashire House. As a MARRAC Team Leader you will:
Ensure the effective delivery of the MARRAC process, hosting daily discussions with dedicated partners to support the initial assessment process
Ensure consistent service delivery by allocating & monitoring work across the team, prioritising according to risk
Work alongside the police safeguarding teams to deliver Operation Provide
Chair MARRAC meetings, facilitating the sharing of sensitive information securely to deliver robust outcomes for victims
Complete case management audits & produce reports
Be responsible for safeguarding quality assurance & compliance, providing guidance on safeguarding issues
Line manage a team including recruitment, training & coaching, performance management
You will need:
Managment experience for a team delivering front line support
An IDVA Safelives qualification or equivalent
An understadning of domestic abuse & it's impact
Knowledge of risk assessment, safety planning & risk management
To understand Safeguarding issues & the legal responsibilities surrounding these
Theoretical, practical & procedural knowledge of civil & criminal justice remedies
The ability to work with partner agencies
Good organisational skills & the ability to prioritise effectively
Strong crisis management skills, able to deal with stressful & difficult situations
Good communication, negotiation & advisory skills, both written & verbal
IT skills, able to use Microsoft Office & Case Management systems
A driving license and access to a vehicle is considered an essential requirement due to the location & requirement for travel
Please see attached Job Description and Person Specification for further details.
About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

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