Team leader / Senior Care assistant

As a Care Team Leader, you will play a pivotal role in ensuring the delivery of high-quality, person-centered care to our residents. You will lead, support, and supervise the care team, ensuring that residents' needs are met in a safe, compassionate, and respectful manner. Your leadership will foster a positive environment that promotes the physical, emotional, and social well-being of all residents.

• Lead, supervise, and support the care team to deliver exceptional care services.

• Conduct regular team meetings, supervisions, and appraisals to promote staff development and address any concerns.

• Act as a positive role model, promoting best practices and fostering a culture of continuous improvement.

• Ensure that each resident receives personalized care tailored to their individual needs and preferences.

• Oversee the development, implementation, and regular review of comprehensive care plans.

• Administer medications safely and in accordance with policies and procedures.

• Ensure compliance with all relevant legislation, regulations, and standards, including CQC requirements.

• Maintain accurate and up-to-date records, including care plans, risk assessments, and incident reports.

• Participate in audits and inspections, implementing action plans to address any identified areas for improvement.

• Foster effective communication within the care team and with other departments.

• Liaise with residents' families, healthcare professionals, and external agencies to coordinate care and support.

• Address and resolve any complaints or concerns in a timely and professional manner.

• NVQ Level 3 in Health & Social Care or equivalent qualification.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficient in care planning and risk assessment.

• Knowledge of relevant legislation and regulatory requirements