Team Leader, Underwriting Services

The Opportunity

An established global specialty insurance organisation is seeking a Team Leader - Underwriting Services to oversee and develop a high-performing team of Underwriting Assistant's

This role sits within Operations and plays a critical part in ensuring underwriting teams are supported by efficient, accurate, and compliant operational delivery.

This is a hands-on leadership role suited to someone who enjoys balancing people management with operational excellence and continuous improvement.

What you'll be responsible for

• Leading, motivating, and developing a team of Underwriting Assistants (coaching, mentoring, performance management)
• Making sure underwriting support tasks are delivered accurately and on time, with strong controls
• Managing workload allocation, service levels, and team priorities - especially during peak periods
• Owning operational deliverables around month-end and quarter-end activities
• Working closely with underwriting teams and internal stakeholders to keep workflows smooth and aligned
• Spotting inefficiencies, proposing improvements, and helping implement better ways of working
• Supporting training, onboarding, and wider capability uplift across the operations function
• Ensuring standards are met for governance, compliance, and audit readiness
• Confident use of underwriting systems and operational MI/reporting

What we're looking for (must-haves)

• Lloyd's experience
• Solid insurance experience within underwriting operations
• Background as an Underwriting Assistant / underwriting operations professional
• Previous team leadership / supervision experience
• Exposure to process improvement, workflow redesign, or service uplift initiatives

What's on offer

A competitive package with strong benefits (including medical cover, wellbeing support, retirement provision, generous leave, and professional development support) within a high-performing, globally-backed insurance environment.

To apply for the role please email your CV to [email protected] or call +44 20 709 23241

Eames Consulting is acting as an Employment Agency in relation to this vacancy.