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Maternity cover – fixed-term contract (full-time or part-time / fractional)
Location: London
Term: 6-9 months. Ideally starting by September 2026 (sooner if you’re available), running to approximately March/April 2027.
We’re a rapidly scaling data company with a high-quality, complex proposition, and our Subscriber Growth team is on a mission to deliver world-class retention (NRR). We’re looking for an experienced Account Management or Customer Success leader to cover a period of maternity leave – stepping in to lead, motivate and keep the momentum going across our Account Management team, reporting directly to the Chief Revenue Officer. If you’re a confident people leader who can add value from day one, read on.
We are building the leading provider of private company data in Europe.
Private companies represent 80% of private sector employment and over 90% of revenues across Europe. They are the backbone of our economy – creating jobs, driving innovation, and generating the tax receipts that enable government services. Yet finding, collecting, and understanding information about private companies remains a significant challenge.
We bridge this gap by providing our customers with comprehensive, up-to-date private company information. Our online platforms and API help our clients to discover, track and understand these companies. This empowers them to take informed action, whether they’re offering services or funding to help companies grow, crafting supportive policies, or making better decisions through deeper understanding of the economic landscape.
We work with venture capital firms, big financial institutions, leading universities and the Government to help them find and work with companies that drive disruption and innovation across the economy.
Our Account Management team works tirelessly to help our subscribers get the most value out of our platform, while keeping a close eye on book value through renewal, upsell and cross-sell. This is maternity cover for the leader of that team – so we’re looking for someone experienced enough to keep things running smoothly and our people performing, without needing a long ramp-up.
As the Team Manager for Account Management, you’ll take ownership of our existing team of Account Managers – leading, coaching and motivating them, and being accountable for the retention and growth of their book through the cover period. You’ll work closely with the Chief Revenue Office and Client Experience team manager as well as the wider GTM leadership team, bringing senior commercial judgement to deals, forecasting and customer strategy.
Importantly, you won’t be expected to become a deep product expert. We’ll give you the support you need on the platform itself – your value is in leadership, coaching, people management and commercial nous. We’re looking for someone who can operate autonomously in exactly those areas and report upwards the status, risks and plans/support needed.
Your responsibilities will include:
As a minimum, you should have:
Ideally, you’ll also be:
Flexible working: this role can be done full-time, or part-time / fractional for the right candidate – we’re happy to talk through what works. The role will need to be in office (inc. visiting clients) at least x3 days per week.
We’re offering a competitive package, pro-rated for part-time arrangements. We invest a lot in keeping our people happy and healthy, so you’ll also get:
💰 A stake in the company: This is huge - everything you do will create value in the company that you will partly own
🩺 Healthcare: Our health cash plan will cover all of your day-to-day health and wellness needs
💝 Free therapy: Sessions with any of our hand-picked counsellors, all on us
🎓 Professional development: You drive your own development - if you want to do some training, bring it to us and we’ll foot the bill
🎉 Events: Company-wide parties and away days, drinks every Friday, regular team socials - what can we say, we enjoy each other’s company
🚅 Subsidised travel: Season ticket loans, free railcards, and a cycle to work scheme
🍪 Clubs: Whether you enjoy reading, padel, bouldering or biscuits there will be a subsidised club for you
If you want to read more about our benefits, our company culture, or our hybrid working policy, just check out these pages.
To apply please submit:
Please note that applications with generic answers to these questions will be automatically rejected.
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