C

Team Operations Manager

icon building Company : Copperfield Recruitment Ltd
icon briefcase Job Type : Full Time
icon geo-alt Chertsey, Surrey

Number of Applicants

 : 

000+

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Job Description - Team Operations Manager

Team Operations Manager -£45,000 – £50,000 + Benefits based in Chertsey, SurreyDue to the office location, please only apply if you have your own transport.

Are you an experienced operations professional ready to take the lead in a fast-paced property services environment? Our client is looking for a proactive and driven Team Operations Manager to lead core operational functions, ensuring exceptional service delivery across the board.

In this pivotal role, you’ll oversee a range of business-critical teams—including the service desk, planning, scheduling, and administration—working closely with field engineers and senior leadership to deliver high-quality results, every time.

Key Responsibilities:
  • Lead and manage service desk, planning, and administrative teams
  • Ensure smooth coordination between office-based teams and field engineers
  • Monitor and exceed KPIs, SLAs, and contractual commitments
  • Identify and implement process improvements to enhance efficiency and customer experience
  • Produce and analyse performance reports, offering actionable insights
  • Build and support high-performing, motivated teams
  • Collaborate with clients and internal stakeholders to maintain strong working relationships
What We're Looking For:
  • Strong experience in operational management within property services, housing, or facilities management (FM)
  • A confident team leader with experience in managing service support functions
  • Commercially minded with an understanding of contract delivery and service performance
  • Skilled in using data to inform decisions and improve operations
  • Excellent communication and stakeholder management skills
If you're ready to take ownership of a critical operational role and drive meaningful impact, this is the opportunity for you.

Apply now to take the next step in your career and help shape the future of service delivery in the property industry.

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Original job Team Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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