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Team Support Administrator

Job Description - Team Support Administrator

Berry Recruitment are looking for a Team Support Administrator to support a successful client in King's Lynn.

You will be supporting the company to help assess online applications, respond to enquiries and deliver support to individuals.

Your key responsibilities will include:

Working with the companies application portal to perform basic checks on applicant eligibility (checking employment history and supporting documents).
Preparing the weekly documents ready for the company, compiling information already prepared by the team into a Word document and cross checking with the spreadsheet.
Using an ID check platform to verify applicant details, being alert to the potential for fraud.
Managing the inbox; responding to enquiries, updating applicant case notes, escalating issues to the relevant team members, responding to voicemail messages.The ideal candidate should:

Have experience working in an administrative and customer facing role.
Be able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
Have strong IT skills and confidence working with MS and systems.

Hours: 16 hours per week flexibly spread over three to four days, to include Thursday and Friday.

Rate of pay: £15.38 per hour.

This is a remote, work from home role with occasionally attending in-person meetings in King's Lynn.

This is a temporary position with the opportunity to go permanent.

You must be willing to undergo a Basic DBS check.

For further information, please contact Jade at Berry Recruitment, King's Lynn.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010
Only candidates based in UK and eligible to work in UK are allowed
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