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Tech Bar Specialist

Job Description - Tech Bar Specialist

Tech Bar Specialist in Reading (RG1), RG1 | ECS Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Service Desk Ops Manager Hackajob Ltd Farnborough (GU14) Competitive 3 weeks ago IT Support Engineer entrust IT Aldershot (GU11), GU11 Up to £35K & Benefits 1 month ago OSS Engineer M Group Merryhill Green, Wokingham (RG41) Competitive plus benefits 1 month ago 3rd Line Security Analyst - Hybrid - Reading Sentinel Defender XDR CrowdStrike Global Technology Solutions Ltd Reading, Berkshire £50,000 - £60,000 5 days ago IT Field Engineer Pearson Whiffin IT & Digital Reading (RG1) 1 month ago IT Project Engineer ITSS Recruitment Ltd Camberley (GU15), GU15 £50000 - £60000 per annum + Private Healthcare, Dental, Life Assurance 3 weeks ago Technical Support Representative Barracuda Networks Reading, Berkshire 2 days ago Technical Support Specialist - VoIP Nemo Resourcing Englefield, Reading (RG7) Up to £55,000 per annum Healthcare, bonus, pension, hybrid working 1 day ago IT Support / Technical Support / 1st Line Reed Technology Pondtail, Fleet (GU51), GU51 3PE Negotiable 3 weeks ago Infrastructure Engineer Wellington College Crowthorne, Berkshire, RG45 7PU Contact HR for details. 2 weeks ago Tech Bar Specialist ECS View Profile Reading (RG1), RG1 Temporary Contract; On-site Published: 3 days ago Up to £220 per day + Inside IR35 Apply Save Tech Bar Specialist ECS Apply Modern Workplace - Tech Bar Specialist Location: Reading Rate: £220 Per Day Inside IR35 Contract: Three - Six Months SC Clearance is essential. Applicants without live SC Clearance will not be progressed The Role I am working with a longstanding client with whom we have completed numerous contract and project assignments over the last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Tech Bar Specialist to work with one of their clients on a contract basis. As previously stated, SC Clearance is essential for this role and I cannot accept any applications from candidates who do not have live SC Clearance. Responsibilities As a Tech Bar Senior Specialist, you will provide hands-on support in a busy onsite environment, resolving complex user, device and application issues while acting as a senior escalation point for colleagues. You will help deliver a high-confidence walk-up service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity, access, applications, networking and peripherals. Investigate and resolve complex incidents and requests, escalating to specialist resolver teams with clear evidence when required. Support VIP and senior stakeholders, maintaining calm ownership and timely communication during priority issues. Build, rebuild, configure, swap and prepare end-user devices using approved provisioning and security processes. Support stock, loan equipment, repairs, returns, asset records and chain-of-custody requirements. Mentor Junior Specialists and contribute to knowledge articles, troubleshooting guides and consistent support standards. Identify recurring issues and opportunities for proactive remediation, problem management, automation or improved self-service. Support planned changes, onboarding events, device refresh and site activities as part of the Tech Bar rota. Maintain high-quality ITSM records and ensure walk-up work is fully traceable in the service-management platform. Skills & Experience Required Typically 3+ years of experience across Service Desk, desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven support. Ability to troubleshoot independently, gather evidence and escalate with clear technical detail. Experience coaching or mentoring less-experienced analysts and raising team quality. Strong communication and customer ownership, including confidence with senior or demanding users. SC clearance is required. Candidates must hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable Typically 3+ years across End User Compute, deskside, Tech Bar or Modern Workplace support with strong L2 troubleshooting capability. Practical knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, Entra ID and endpoint support. Working understanding of Intune-managed devices, Autopilot, device enrolment, compliance and application deployment. Ability to troubleshoot identity, access, application, hardware, networking, VPN, printer and peripheral issues. Experience with ITSM tools, incident/request processes, asset records, stock control and clear user communication. Confidence mentoring junior engineers and escalating complex issues appropriately. SC clearance is required. Candidates must hold, or be eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar / walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure service. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. Apply ECS Other Sectors and Industries 59 Reviews 21 Jobs The company is part of Company Profile In Short Industry HR & Recruitment Founded 1989 Location Meriden, Warwickshire Company size 11-50 About Us We understand the challenges all companies
face when it comes to recruiting and retaining the best talent available. Our Resource as a Service and Technical
Recruitment Services solutions are designed to help you overcome these
hurdles and deliver results that go above and beyond expectations. We pride
ourselves on being open, honest, and transparent with clients and candidates
alike. Over 30 years of working with this ethos has enabled us to build
networks that give us unrivalled access to permanent and contract
professionals. Our team of experts have over three decades of
experience in helping People Change Business . Mission We
are approachable industry experts – forward thinking and partnership driven.
Our ambition is to work with IT solutions businesses and end clients to deliver
outstanding IT, Telecoms and Engineering resource. We are passionate about
being the first choice for exceptional contractors and candidates seeking new
opportunities. We also attract the most talented people seeking a
personally-rewarding career in recruitment.​ Vision The
Directors of ECS are proud of our heritage and successful track record of
placing candidates. We are a team who love what we do. ECS has gone from
strength to strength by constantly developing our range of services. We pride
ourselves on our ability to listen, to focus on improving client service and to
exceed delivery expectations. Our consultants are dedicated to building
relationships with both clients and contractors. Success Stories At ECS Resource Group, we know that high
quality talent is vital when it comes to scalability, profitability and
longevity. We connect businesses with people, in order to deliver digital
transformation through resource delivery. At ECS Resource Group, we’re always on the look out
for ambitious, and passionate individuals who are ready to take the next step
in their career. Have a look at our roles, and kickstart your career with ECS
today. Similar Tech Bar Specialist Jobs Popular with Other Job Seekers Service Desk Ops Manager Hackajob Ltd Farnborough (GU14) Competitive 3 weeks ago IT Support Engineer entrust IT Aldershot (GU11), GU11 Up to £35K & Benefits 1 month ago OSS Engineer M Group Merryhill Green, Wokingham (RG41) Competitive plus benefits 1 month ago 3rd Line Security Analyst - Hybrid - Reading Sentinel Defender XDR CrowdStrike Global Technology Solutions Ltd Reading, Berkshire £50,000 - £60,000 5 days ago IT Field Engineer Pearson Whiffin IT & Digital Reading (RG1) 1 month ago IT Project Engineer ITSS Recruitment Ltd Camberley (GU15), GU15 £50000 - £60000 per annum + Private Healthcare, Dental, Life Assurance 3 weeks ago Technical Support Representative Barracuda Networks Reading, Berkshire 2 days ago Technical Support Specialist - VoIP Nemo Resourcing Englefield, Reading (RG7) Up to £55,000 per annum Healthcare, bonus, pension, hybrid working 1 day ago IT Support / Technical Support / 1st Line Reed Technology Pondtail, Fleet (GU51), GU51 3PE Negotiable 3 weeks ago Infrastructure Engineer Wellington College Crowthorne, Berkshire, RG45 7PU Contact HR for details. 2 weeks ago Tech Bar Specialist jobs Tech Bar Specialist jobs in Reading Engineering jobs Engineering jobs in Reading Technician jobs Technician jobs in Reading Jobs in Reading Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. Find success. Get started Totaljobs About us Careers at Totaljobs Press Partners Privacy policy Terms and conditions Cookies Legal and compliance Accessibility Jobseekers Salary Planner Jobseeker help centre Career advice Recruiters Post job ads Recruiting news Courses Contact us - recruiters Recruit internationally Download App store Play store The Stepstone Group UK Ltd © 2026 We use cookies We use cookies to operate our website, measure how people use our services to help us improve them, enrich usage profiles and personalise the content displayed to you. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information, to show you relevant ads on other websites, and to measure the performance of our advertising. Some cookies are essential for the operation of our website. If you would prefer us not to use the non-essential cookies, click “Just necessary”, but please be aware that this may impact your experience of our site and the services we are able to offer. Click “Accept” if you’re happy for us to place these cookies. You can change your mind at any time. Store and / or access information on a device Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you. Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software. Display third-party content (social networks, videos) Content from social networks and embedded content from third-party providers can be displayed. Identifiers derived from authentications If an identifier is created based on authentication data, such as contact details associated with online accounts you have set up on websites or apps (e.g. email address, phone number) or customer identifiers (e.g. an identifier provided by your telecommunications provider), then this identifier can be used to recognize you across websites, apps and devices if you are logged in with the same contact details. Just Necessary Accept All Cookie Settings You can also exercise your right to object to data processing based on legitimate interests under “Privacy Policy”. Privacy Policy Cookie policy
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