Tech PR Account Manager

Job DescriptionWho are we?We are PHA, a leading integrated comms agency with offices in London, Boston, Manchester, Leeds, Wokingham. Founded in a small office off of Carnaby Street in 2005 by our Chairman and former newspaper editor Phil Hall, we have evolved to offer public relations, creative activations, social media, and digital marketing services to our enviable client roster. From renowned consumer brands to household corporate names, our teams deliver top-tier work to start-ups, global companies, and everything in between. We are now looking for a passionate, ambitious, and entrepreneurial Account Manager to join our growing Technology PR team. You can expect to support clients across Fintech, Financial Services, Web3, and Blockchain. We know that PHA is only as fantastic as its people, but don’t just take our word for it… check out the video testimonials here.What will you do? Client responsibilitiesContinue to deliver high-quality coverage for accounts.Develop and maintain positive relationships with clients as the trusted day to day account lead (based on size of account), taking ownership of client meets, regular client updates, and reporting.Work with the account lead to start demonstrating strong client management with detailed, clear communication, counsel, and strategic recommendations.Start to run the day to day management of client accounts, leading juniors across the team with the support of the account lead, including:Setting and adhering to agreed timelines.Management of weekly and monthly reporting.Monitoring and exceeding KPIs.Ideation to keep client activity fresh and engagingGrowthSupport the team on new business opportunities by sourcing prospects, identifying areas of growth, and assisting with proposals.Contribute to new business by working with Sales & Marketing, involving proposal preparation, pitch development, and campaign ideas.Start to develop commercial awareness of client accounts, identify opportunities to increase account revenue.People managementDemonstrate consistent and effective upward management to account leads, sharing successes and flagging issues/challenges at the earliest opportunity, whilst also starting to identify and suggest possible solutions.Provide regular feedback to junior colleagues across accounts, working with them to develop core PR and client management skills.Start to demonstrate ownership of weekly account activity, delegating tasks to junior members of the team and taking responsibility for proofing their work.Industry knowledgeMaintain strong relationships with journalists, influencers, and other key figures relevant to your sector to provide regular opportunities for your clients.Use your knowledge of industries relevant to your clients and research skills to lead planning and campaign strategies, draft in-depth content, and upsell projects.What will you get? Our extensive benefits offering rewards employees for the fantastic work they do every day. You can check out our full brochure here, but to give you a snap shot…Make memories last with the annual birthday leave, long-service awards, wedding and new baby gifts, and a holiday allowance that increases year-on-year from your second anniversarySpend time with family through 26 weeks’ full maternity leave pay, 26 weeks’ full adoption leave pay, six weeks’ full paternity leave pay, paid time off for antenatal care and fertility treatment, and flexible return to work optionsGet recognised for outstanding work with our £500 wow bonus, new business bonus, talent referral scheme, and monthly companywide awards Prioritise wellbeing with our £1,000 healthcare cash scheme, 4pm finish on Fridays, wellness hours, days, and vouchers, flexible working charter, and flexible hoursGet involved with our culture initiatives, from regular socials, team sports, and company breakfasts, to development days, Equality, Diversity & Inclusion forums, and our PHAcademy training programmeIf you’re passionate about helping our clients achieve their goals, not settling for the easy and forgettable, but challenging them to do better and be different in an environment that fosters openness, honesty, and diversity – we want to hear from you! In return, we’ll provide you with the opportunity to develop your unique talents so that they shine through your work, a role in which your voice is heard, and an extensive range of benefits, incentives, and rewards.Please enquire or send your CV to [email protected] or apply via LinkedIn or our website.