Tech Support Representative

Looking to grow your IT career?

Whether you’ve got 1st Line Support experience, or you’re an IT graduate with a passion for technology and great communication skills, this could be the next step for you.

We’re working with a friendly and well-established company, that’s looking for a new team member to join their service desk team.

This is a full time, permanent role with great training, support and long-term progression.

What’s in it for you?

• Up to £27,000 DOE + 5% bonus
• Ongoing training and certifications
• Fun team socials
• Real career growth opportunities

What we’re looking for:

• At least 1 year of IT support experience in an office setting
• Confident communicator who enjoys helping others
• Good problem solver who stays organised under pressure
• Full UK driving licence and your own car (the office is not easy to reach by public transport)
• Happy to work the occasional bit of paid overtime, as required

What you’ll be doing:

• Helping customers by phone and email, solving their IT issues and giving great service
• Working closely with teammates and partners to get things done
• Keeping track of tickets using their service desk system
• Updating guides and help articles to make life easier for users
• Learning more about IT tools like Windows, Office 365, networking, and backups

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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