Technical Account Manager

Benefits Include:

• 25 days' annual leave
• Discretionary performance-based bonus (post-probation)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Group Life Assurance
• Flexible benefits allowance dental insurance, healthcare cash plan, gym membership, holiday buy/sell, travel insurance, etc.
• Private Medical Insurance

Role Overview:

We are seeking a Technical Account Manager with strong commercial acumen and deep technical expertise in enterprise mobility and device management solutions. This is a hybrid role, blending hands-on technical delivery with revenue responsibility across a portfolio of enterprise and public sector clients.

The role covers the full customer lifecycle-from onboarding and deployment through to upselling and renewal strategy-and requires someone who can align technical solutions with evolving client needs.

Key Responsibilities:

Technical:

• Lead the full technical lifecycle of MDM/EMM deployments (on-premises focus)
• Serve as the primary technical contact for key enterprise accounts
• Deliver workshops, technical QBRs, and security reviews
• Support design, integration, and deployment of enterprise mobility platforms

Sales:

• Own revenue targets within assigned accounts (renewals, upsells, expansions)
• Identify and drive cross-sell opportunities across solution suites and partner offerings
• Collaborate with sales teams on account planning and pipeline forecasting
• Respond to RFPs/RFIs with both technical and commercial input
• Engage procurement stakeholders to influence retention and contract expansion

Experience Ideally Required for this Role:

Essential:

• 5-10 years in technical account management, solution engineering, or sales engineering roles
• Proven success in managing MDM/EMM solutions
• Track record of delivering complex enterprise deployments (on-premises)
• Strong sales/renewal performance with enterprise or public sector clients
• Exceptional communication and negotiation skills
• Willingness to travel frequently (up to 70% domestic travel required)

Advantageous:

• Experience supporting MDM bids with public sector organisations (e.g., NHS, Central Government)
• Familiarity with frameworks like G-Cloud, CCS, or NHS Supply Chain
• Technical certifications in MDM solutions
• Experience contributing to successful RFP, RFQ, or ITT submissions
• Background in both pre- and post-sales across complex IT environments

Why Join Our Client's Team?

• Opportunity to work in a fast-paced, forward-thinking environment
• A role that offers both technical depth and commercial growth potential
• Be at the forefront of enterprise mobility innovation
• Competitive benefits package with flexibility to tailor to your needs
• Collaborative, intercultural team with a strong focus on professional development
• Travel opportunities and high-level client engagement

Apply now to join a team where your expertise will shape critical technology deployments and help organisations securely manage their mobile environments.