Technical Administrator / Document Controller

Technical Administrator / Document Controller - £26,500 - £30,000 per annum (dependent on experience) + benefits - Ardrossan, Ayrshire

The Role

Are you highly organised with exceptional attention to detail? Do you have experience in administration and document control, ideally within a fast-paced environment?

Q Assure Build Ltd is a leading provider of high-quality structural warranties for new build, refurbishment and conversion projects. We pride ourselves on supporting developers and builders to deliver homes built to the highest standards.

We are seeking a Technical Administrator / Document Controller to join our busy Operations Team. You will play a key role in managing project documentation, maintaining accurate records, and ensuring timely communication with clients and colleagues. This is a full-time, office-based role.

Key Responsibilities

• Act as a primary point of contact for clients, handling enquiries, documentation flow, technical support and managing accounts.
• Manage the flow of technical, financial and contractual information across projects, preparing and issuing project completion documentation to developers, builders and brokers, and underwriters as required.
• Manage the unit completion process check, liaising with technical, underwriting, accounts and sales teams to ensure final sign off can be issued.
• Maintain up-to-date project trackers, systems and electronic files, managing communications from clients and ensuring timely responses provided.
• Conduct due diligence checks on developers and builders, and prepare and collate key contractual documentation.
• Liaising with underwriters and administrators to obtain & prepare final sign off for insurance documentation.
• Ensuring all activities recorded in compliance with FCA Regulations, maintaining accurate and well-organised filing systems to ensure full audit trail maintained.

About Our Company

At Q, our mission is simple: to improve standards of construction, one building at a time. We combine expert knowledge with a collaborative approach, giving our clients the confidence and support they need to deliver quality homes.

The Benefits

• 25 days annual leave plus bank holidays
• Minimum 40 hours per week with ability to agree flexible working pattern (provided the needs of the business and team are met)
• Company pension scheme (after 3 months)
• Private medical scheme (after probation)
• Additional birthday leave (after probation, non-contractual)
• Holiday Buy-Back Scheme (non-contractual)

The Person

• Experienced administrator with excellent organisational skills and the ability to multi-task.
• Excellent attention to detail, and confident in handling large volumes of data and document control in a fast-paced environment.
• Superb problem-solver, with excellent project management skills.
• Strong communicator and negotiator with outstanding written and spoken English.
• Proficient in Microsoft Office, especially Word and Excel.
• Calm under pressure, able to prioritise and work to tight deadlines.
• Discreet, professional, and able to exercise sound judgement.
• Previous experience within construction or insurance industries would be an advantage.

If this sounds like the role for you, apply today and take the next step in your career with Q.