Technical Assessor (Field based)

Technical Assessor - Mobility & Access Solutions (Field based)

Location: Leighton Buzzard
Salary: £35,000–£40,000 (DOE)

Benefits: Company van, Company wide bonus scheme, 22 days holiday + statutory
Hours: 7:00am –4:30pm Monday to Friday
Contract: Full‑time, hybrid field role (not remote)

Do you enjoy solving practical problems, working with customers, and using your technical mind to create safe, accessible environments?

Do you thrive in a role where your empathy, professionalism, and ability to think in 3D make a real difference to people’s lives?

If this sounds like you, a respected UK mobility‑access specialist is looking for a Technical Assessor to join their growing team.

About the Company

This values-driven organisation designs and provides bespoke access solutions that genuinely change lives. Known for its warm culture, collaborative team environment, and strong ethical foundation, the business is growing fast, and this role is central to providing responsive, high‑quality assessments for customers nationwide.

What’s the role about?

As a Technical Assessor, you will:

• Conduct on-site access assessments across the UK (typically 2–3 days per week on the road).
• Work closely with Occupational Therapists, local authorities, and end user customers.
• Take accurate measurements, photos, and complete structured assessments.
• Produce simple 2D layout drawings using Solid Edge (training provided).
• Recommend safe, appropriate solutions with compassion and professionalism.
• Liaise with the customer service team to hand over drawings for quoting.
• Help maintain service levels, working as part of the wider customer service team to handle income enquiries via telephone and email.

Key Responsibilities

• Visit customer sites to complete detailed assessments for ramp/access solutions
• Capture accurate data: measurements, photos, environmental details
• Produce 2D drawings using Solid Edge (drag‑and‑drop style interface)
• Build strong relationships with external professionals (OTs, councils, contractors)
• Provide practical recommendations with sensitivity
• Work closely with internal teams to support fast quote turnaround
• Maintain consistent working hours to support workflow and customer response times

About You

You will thrive in this role if you are:

• Technically minded with strong spatial awareness
• Empathetic, mature, and professional, able to work in sensitive home settings
• A confident communicator with a customer‑first approach
• “Humble, Hungry, Smart”, positive, proactive, low‑ego
• Flexible and collaborative approach
• Competent with IT tools; comfortable learning CAD software
• Based near Leighton Buzzard and able to travel nationally

What’s in it for you?

• Competitive salary with clear progression as skills develop
• Full training on CAD tools and product knowledge
• A role with real purpose — improving everyday independence for customers
• Supportive, close-knit team culture with strong shared values
• Opportunities to get involved across the business
• Stability, structure, and clear expectations