Technical Business Analyst

Technical Business Analyst / Business Analyst - Technology Transformation
Location: Wiltshire
Hybrid: (2-3 days/week on-site)
Salary: £55k - £65k
Contract Type: Full-Time (Permanent)

About the Role:

We're seeking an experienced and technically minded Business Analyst to play a key role in a major digital transformation programme. This position is ideal for someone who thrives on turning business needs into practical, scalable solutions and enjoys working across cross-functional teams to improve systems, streamline workflows, and drive data-driven decision making.

You'll collaborate closely with stakeholders across various departments to define requirements, document processes, and guide the successful delivery of modern, integrated systems.

Key Responsibilities:

• Partner with internal stakeholders to gather, define, and prioritise business and system requirements
• Translate operational needs into clear, actionable technical specifications
• Work with internal IT and Development teams and external vendors to improve and integrate enterprise systems
• Analyse and optimise workflows, focusing on process efficiency and system usability
• Support data analysis efforts to identify trends, bottlenecks, and opportunities for improvement
• Document user stories, use cases, and process flows to support project delivery
• Contribute to system testing, validation, and user training
• Serve as the key interface between business teams and technical delivery partners
• Help drive initiatives that support automation and digital transformation goals

What You'll Bring:

• Experience as a Technical Business Analyst or Business analyst in fast-paced, technology-led environments
• Strong technical background - able to understand systems, APIs, integrations, and data flows
• Experience working with EDI, XML/JSON, and integration middleware tools
• Solid understanding of business process modelling and improvement methodologies (Lean, Six Sigma, etc.)
• Strong analytical thinking and a data-driven mindset
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders
• Proficiency in tools like Jira, Confluence, Visio, Lucidchart, or similar
• A proactive, hands-on approach and a passion for solving complex problems

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.