Technical Business Analyst

Technical Business Analyst

About Glue Reply:

Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Reply is able to help its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges and advises on the way to make real impact – enabling its clients to deliver. www.glue.reply.com  

Role Overview:

As a Technical Business Analyst at Glue Reply, you will play a critical role in shaping next-generation service offerings by defining and evolving innovative solutions. You will leverage modern data-centric and AI-driven methodologies to enhance cloud-based systems and platforms. Your work will directly support complex, high-availability systems, ensuring robust, reliable service delivery and helping clients achieve strategic objectives.

Responsibilities:

• Act as the primary liaison with clients during requirements gathering, ensuring a thorough understanding of business and technical needs.


• Translate business requirements into detailed functional and non-functional specifications for technical teams.


• Ensure alignment of technical specifications with solution architecture, collaborating closely with Architects and Technical SMEs.


• Manage and document change requests, assessing impact and ensuring traceability.


• Define clear acceptance criteria and validate deliverables against requirements throughout the project lifecycle.


• Support prioritisation and refinement of the product backlog, ensuring alignment with project and client objectives.


• Prepare and maintain validation documentation, effectively communicating system structures and requirements to internal and external stakeholders, including third parties.


• Provide ongoing clarification and guidance to both technical and business stakeholders.

About the Candidate:

• Bachelor’s degree (minimum 2.1) in Computer Science, Information Technology, or a closely related field.


• BCS Diploma in Business Analysis or an equivalent qualification.


• Excellent communication and relationship-building skills, capable of engaging stakeholders at all levels.


• Strong understanding of the full product delivery lifecycle, with experience in Agile and Waterfall methodologies.


• Proven track record in delivering technical requirements for products with contractually agreed delivery and release cycles.


• Hands-on experience with application lifecycle management tools, such as Azure DevOps.


• Ability to work autonomously while effectively collaborating with business and technical stakeholders.


• Solid knowledge of B2B integration principles and practices.