Technical Customer Support

Technical Customer Support in Wadhurst (TN5) | Flat Fee Recruiter Search Search Technical Customer Support Flat Fee Recruiter View Profile Wadhurst (TN5) Permanent Published: 3 weeks ago Salary £27,000 - £30,000 per annum depending on experience Technical Customer Support Flat Fee Recruiter Enhance your career as a Technical Customer Support / Technical Account Manager in Wadhurst, East Sussex. Join a growing lighting solutions distributor, delivering expert customer service, technical support and account management in a specialist B2B environment. Technical Customer Support Wadhurst, East Sussex Full-time, Monday – Friday (9am-5pm) Permanent position Salary £27,000 - £30,000 per annum depending on experience Please note: Applicants must be authorised to work in the UK Our client is a specialist wholesale distributor of lighting components and bespoke lighting solutions for the sign and lighting industries. Working closely with manufacturers, suppliers and trade customers, they provide high-quality LED lighting products, electrical components and tailored design solutions to a loyal B2B client base. The Role This is a varied and hands-on Technical Customer Support role combining customer service, technical account management and order coordination. Reporting to the Managing Director, you will act as the first point of contact for customer enquiries and technical queries, ensuring a professional, responsive and solutions-focused service at all times. Key Responsibilities: Develop a strong understanding of our specialist lighting products and industry-specific solutions Provide technical customer support via phone, email and website enquiries Manage customer enquiries and process orders accurately and efficiently Advise customers on suitable lighting components and electrical products to meet their needs Act as the first point of contact for technical queries, liaising with suppliers where required Prepare and issue customer quotations using spreadsheets and internal systems Assist with packing and dispatch of customer orders Identify opportunities to expand the product range and suggest relevant solutions Maintain a professional and friendly telephone manner at all times Support general sales and account management activities across the business The Ideal Candidate We are looking for a sociable, practical, and adaptable individual who thrives in a small-team environment. You will be customer-focused, technically minded and eager to develop your skills within a specialist lighting and electrical distribution business. About you: Previous experience in technical customer support, internal sales or account management Strong communication skills with a professional telephone manner Good PC skills, including spreadsheets and basic drawing software A willingness to learn new systems and software with on-the-job training A proactive, problem-solving attitude The ability to manage multiple tasks in a busy office environment An interest in electrical systems, electronics or LED lighting products A full, clean driving licence (advantageous) Flexibility to attend occasional customer site visits Benefits: 28 days holiday, including Bank Holidays Full-time, permanent position Supportive team culture Opportunities for professional development and progression Varied and engaging role within a specialist industry How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience include Technical Support Advisor, Internal Sales Executive, Customer Service Advisor, Technical Sales Support, Account Executive, Electrical Sales Advisor, Product Support Specialist, Sales Administrator, Lighting Consultant, B2B Customer Support Specialist. In Short Industry HR & Recruitment Founded 2012 Location Leeds Company size 0 - 49 Be Savvy – Forget the Agencies We want to do business just like you do: simply, cost-effectively, flexibly and professionally. Established in 2012, Flat Fee Recruiter was designed to make recruitment a simple process at a value-driven fixed cost, providing employers with a genuine alternative to recruitment agencies without the hefty price tag. Since then, we have become more experienced at delivering what our clients want and we have introduced more efficient processes, cutting-edge technology, wider marketing reach and increased employer branding options. As we’ve diversified over many sectors, our core value has remained the same – to deliver a successful, technology driven yet personal, fixed-price recruitment service that gets results. And we love what we do! Be Supported At Flat Fee Recruiter we’re proud to provide full support throughout your advertising campaign Our talented team of in-house copywriters will help craft a sparkling, keyword-optimised advert to appeal to the best quality candidates – in a crowded market, we can help your advert to stand out. And we don’t just post and pray - your dedicated account manager can support you in every aspect of the recruitment process, including proactive candidate searching and screening interviews. Whatever your needs, we are here to help build and deliver your ideal campaign. There are no hidden costs – hire as many people as you want from each campaign.  The flat fee costing model is based on the human time, tech and cost of advertising, not as a percentage of salary. Be Successful Looking for a new job? We are recruitment advertisers, not recruitment agents – our priority is getting the best roles seen by the best candidates (that’s you!). Nothing else. So when you see a role promoted by Flat Fee Recruiter, you can apply confident in the knowledge that the opportunity is genuine, still available, and that nobody will try to charge you any spurious admin fees! We work with fantastic clients from a huge range of sectors at locations across the UK, including Education, Manufacturing, Construction, IT, Healthcare, Business Services, Sales, Marketing, Transport & Distribution, Engineering, Finance and Insurance. Plus, you’ll also be able to follow the progress of your application through our online portal – and there’s always somebody on the end of the phone. Similar Technical Customer Support Jobs Popular with Other Job Seekers Progress Chaser Hendy Group Tunbridge Wells, Kent, TN2 3UP Salary in line with national minimum wage - £12.21 till april 2026 2 weeks ago Field Sales Representative SumUp Payments Limited Tonbridge, Kent GBP 40,000.00 - 50,000.00 per year 6 days ago Service Desk Analyst Morson Edge East Grinstead (RH19), RH19 £30k - 31k per year + None 3 weeks ago Vodafone - Assistant Manager - 40hrs per week - Hastings Appscape ltd Hastings, East Sussex, TN34 1PH £29,000 per annum + Monthly Bonus Scheme 1 week ago Assembly & Production Line Operatives - Early / Night Shift Blue Arrow - Maidstone Hampden Park, Eastbourne (BN22), BN22 £15.4 - £19.7 per hour 1 week ago Motorcycle Progressor - Crawley SuperBike Factory Lowfield Heath, Crawley (RH10), RH10 9RD £26,000 per annum DOE 3 weeks ago IT Sales Job Board Direct Horley (RH6), RH6 9GA From £30,000 to £50,000 per annum AAE + unlimited commission 1 month ago eCommerce Merchandiser WINE BOX COMPANY LTD (WBC) Lowfield Heath, Crawley (RH10), RH10 9QR £30,000 per annum 3 weeks ago Yard Operative Triangle Recruitment. South Common, Lewes (BN8), BN8 4BA £12.21 per hour 3 days ago Production Operative CDL Personnel Ltd Polegate (BN26) £13 per hour 2 days ago IT jobs IT jobs in Wadhurst Support jobs Support jobs in Wadhurst Jobs in Wadhurst Totaljobs About us Work for us Media centre Partners Jobseeker Jobs Jobseeker login Salary Planner Jobseeker help centre Career advice Recruiter Courses Advertise a job Recruiter login Contact us – recruiters Recruiter advice Recruit internationally Let's connect Apps Privacy policy Terms and conditions Cookies Compliance Accessibility The Stepstone Group UK Ltd © 2026