Technical HR Consultant

• Lead and deliver consultancy projects both remotely and on client sites as required.
  


• Identify and deliver additional revenue-generating consultancy opportunities for new and existing clients.
  


• Act as the primary point of contact for external consultancy clients throughout the lifecycle of projects.
  


• Work collaboratively with Finance to monitor and manage consultancy project costs where applicable.
  


• Liaise with Business Systems and Project Management teams to enhance processes and improve project delivery efficiency.
  


• Support the promotion of consultancy services through professional networking and contribution to social media campaigns.
  


• Conduct technical reviews of complex cases, providing clear feedback and guidance to operational and client-facing teams.
  


• Review and advise on Subject Access Requests (SARs), early conciliation matters, and Employment Tribunal (ET) claims.
  


• Manage and resolve technical escalations across client accounts.
  


• Act as the client interface for issue resolution, partnering closely with Client Relationship Managers.
  


• Provide expert input into organisational projects and service improvements.
  


• Support campaign planning and troubleshooting activity within operational teams.
  


• Lead on employee relations aspects of new client implementations.
  


• Edit and produce high-quality HR content and documentation for clients.
  


• Design and deliver training workshops and development interventions.
  

Requirements

• Degree in HR or a business-related discipline, or CIPD Level 5 (or equivalent management/legal qualification).
  


• Minimum of three years’ experience in a senior HR Advisory, HR Manager, or HR Business Partner role.
  


• Extensive experience handling complex employee relations cases.
  


• Strong working knowledge of UK employment legislation and practical application of company policies and procedures.
  


• Demonstrable experience managing high-risk and sensitive cases with sound risk mitigation.
  


• Confident user of telephony systems and Microsoft Office applications (Outlook, Word, Excel, OneDrive, SharePoint).
  


• Strong influencing, coaching and stakeholder management capability.
  


• Commercial awareness with the ability to identify growth opportunities.
  


• Ability to manage multiple projects simultaneously in a fast-paced environment.
  


• Excellent planning, organisation and prioritisation skills
  


• High level of attention to detail and technical accuracy.
  


• Confident communicator with the ability to build credibility at all levels.