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Technical Lead (App)

icon building Company : Royal London
icon briefcase Job Type : Full Time

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Job Description - Technical Lead (App)


Job Title: Technical Lead


Contract Type: Permanent


Location: Alderley Park


Working style: Hybrid 50% home/office based


Closing date: 11th February 2026


 


We are currently seeking a highly skilled and motivated Technical Lead, to join our team at Royal London. As a Technical Lead, you will play a crucial role in managing the design, development, testing and smooth operation of our applications.


 


You will deliver development and test services to our business. You will be responsible for tool selection, vendor management and the technical roadmap for one or more pensions applications ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation.


 


This is a progressive role, joining the pensions applications teams, delivering scalable solutions to both our customers and employees. You will have the opportunity to work on a variety of initiatives, across pensions, working with stakeholders across the group.


 


This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers.


 


About the role:



  • You will provide problem management and incident resolution capability (production support) for the platform they are responsible for.

  • Build trusting relationships with key stakeholders and internal customers and 3rd party vendor(s).

  • Provides expertise to their team on the methods and tools needed to deliver change through the specialist platform.

  • Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s).

  • Ensure technical debt is appropriately documented, socialised and addressed or risk accepted.

  • You will manage the team’s performance against key deliverables and measures quality against agreed internal benchmarks.

  • Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers.

  • Builds trusting relationships with key stakeholders and internal customers and 3rd party vendor(s).

  • Inputs to financial planning and portfolio shaping activities across the Group. Will lead with recruitment of permanent and flexible resource.

  • Promote operational resilience and security to guarantee that both our internal systems and those managed by third parties consistently meet required standards and intended purposes.

  • Support strategic planning initiatives for existing systems.


 


About you:



  • Will have sound, broad knowledge of IT.

  • Be an expert in application development techniques and methods. In-depth knowledge of application design and development best practices.

  • Ability to apply specialist knowledge to solve complex problems.

  • Ability to work with 3rd party vendor(s).

  • Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment.

  • Experience of successfully leading technical evaluations.

  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

  • ITIL methodology knowledge preferred

  • Possessing knowledge of mainframe systems would be considered an asset.


 


About Royal London


We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   


 


Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 


 


We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits


 


Inclusion, diversity and belonging. 


We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.


 


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