Technical Licensing Officer (Grade D) – 3 Month Contract

Summary

Responsibilities

• Licensing Administration
  
  
  
  • Process housing and licensing applications.
    
  
  
  • Validate application documentation.
    
  
  
  • Maintain accurate licensing records and databases.
    
  
  
  • Ensure compliance with legislative and policy requirements.
    
  
  
  • Support the administration of licensing schemes and regulatory functions.
    
  
  

• Case Management
  
  
  
  • Manage a varied caseload of licensing enquiries and applications.
    
  
  
  • Monitor application progress and compliance requirements.
    
  
  
  • Update systems with accurate and timely information.
    
  
  
  • Ensure all actions meet service standards and deadlines.
    
  
  

• Customer Service & Advice
  
  
  
  • Respond to enquiries from residents, landlords, agents, businesses, and other stakeholders.
    
  
  
  • Provide advice on licensing requirements, application processes, and compliance matters.
    
  
  
  • Deliver a professional and customer-focused service.
    
  
  
  • Liaise with applicants regarding additional documentation and information requirements.
    
  
  

• Compliance & Regulatory Support
  
  
  
  • Support officers in ensuring compliance with licensing legislation.
    
  
  
  • Assist with investigations and licensing reviews where required.
    
  
  
  • Prepare correspondence, notices, reports, and other documentation.
    
  
  
  • Support monitoring and enforcement activities.
    
  
  

• Record Keeping & Data Management
  
  
  
  • Maintain accurate electronic and manual records.
    
  
  
  • Ensure documentation is uploaded and stored correctly.
    
  
  
  • Produce reports and statistical information as required.
    
  
  
  • Support audit and performance monitoring activities.
    
  
  

• Partnership Working
  
  
  
  • Work closely with internal departments and external agencies.
    
  
  
  • Liaise with landlords, managing agents, and partner organisations.
    
  
  
  • Support collaborative working across housing and regulatory services.
    
  
  

• Essential
  
  
  
  • Experience in Licensing, Regulatory Services, Housing, Environmental Health, or Local Authority environments.
    
  
  
  • Knowledge of housing licensing legislation and regulatory requirements.
    
  
  
  • Experience processing applications, assessments, and compliance documentation.
    
  
  
  • Strong administrative and case management skills.
    
  
  
  • Excellent communication and customer service skills.
    
  
  
  • Good standard of education, including English and Mathematics (or equivalent).
    
  
  
  • Understanding of licensing and regulatory processes.
    
  
  
  • Knowledge of housing legislation and licensing requirements.
    
  
  
  • Experience managing records, applications, and case files.
    
  
  
  • Excellent organisational skills and attention to detail.
    
  
  
  • Strong IT skills, including Microsoft Office applications.
    
  
  

• Desirable
  
  
  
  • Previous local authority or council experience.
    
  
  
  • Experience dealing with property licensing schemes, including HMO licensing.
    
  
  
  • Experience using licensing management systems and databases.
    
  
  
  • Knowledge of housing enforcement and compliance processes.
    
  
  
  • Qualification relating to Housing, Licensing, Environmental Health, Business Administration, or Public Services.
    
  
  
  • Knowledge of HMO Licensing and Selective Licensing schemes.
    
  
  
  • Experience supporting compliance or enforcement functions.
    
  
  

Additional Information

• This is a 3-month temporary contract.
  


• Rate: £22.58 per hour (Umbrella).
  


• Location: RM17 6SL.
  


• Full-Time Hours.
  


• Pay is provided on a bi-weekly basis.
  


• Previous local authority/council experience is highly desirable.
  


• Housing Licensing, Regulatory Services, or Environmental Health experience is highly desirable.
  


• Opportunity to support a busy Housing and Licensing Service.