Technical Manager

Our client, based in Loughborough, is looking to bring in a key leadership role to join their team in the form of Technical Manager.

This is a key leadership role in which you will collaborate closely with the Directors and Senior Management team ensuring that a high-quality technical support service is delivered. You will engage with a wide range of stakeholders, including specifiers, architects, designers, registered installers, and internal departments, ensuring consistent excellence and support throughout the project lifecycle.

Ideally you will have strong knowledge of construction methods, including both new build and retrofit, with bonus points for experience in decarbonisation and external wall insulation.

Key Responsibilities:

• Oversee office-based technical services, focusing on risk management to meet customer and business needs
• Lead the technical team in providing U-value and condensation risk assessments using proprietary software.=
• Manage the creation and issuance of CAD/SketchUp drawings with the CAD Technician
• Supervise the preparation of written specifications tailored to individual projects
• Deliver technical support via phone, email, and online meetings
• Maintain and improve CAD/BIM libraries and document control systems
• Ensure adherence to ISO 9001 standards, including handling complaints and non-conformances
• Attend site meetings/inspections and maintain detailed records
• Provide or attend technical training for internal and external stakeholders
• Support development and improvement of current and future systems/products
• Ensure all tasks comply with Health and Safety policies
• Ensure compliance with PAS2030, NIA, SWIGA & NHBC requirements
• Manage technical resources including libraries, website, and NBS Plus, in collaboration with Marketing
• Represent the company in trade bodies and technical committees when required

Requirements:

• Degree-qualified in a relevant field
• Strong commercial and contractual awareness
• Effective collaborator with leadership initiative
• Strong communicator with relationship-building ability at all levels
• Experienced in delivering presentations/CPDs
• Knowledge of external wall insulation, refurbishment, and related standards/regulations
• Proficient in using computerised systems
• Willing to travel and stay overnight when required
• Understand (or quickly learn) UK Building Regulations, PAS 2030/2035, NHBC Standards, and third-party certifications (e.g. BBA, Kiwa)

Rewards & Benefits:

• Salary: £42000 - £50000 per annum
• Company car or car allowance
• Laptop/Mobile phone
• 25 days annual leave + Bank Holidays
• Pension scheme
• Death in service life assurance – 4 times annual salary

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

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