Technical Manager

At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition. From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our commitment to quality and diversity.

But that's not all – our family of brands extends further, encompassing an exciting array of products and experiences. Whether it's the Wild West flavours of New World Foods, the nostalgic joy of Barratt sweets, or the timeless appeal of Metcalfe Popcorn, each brand carries its own unique story, flavour, and charm. Join us on a journey where passion meets flavour, crafting experiences that bring people together and delight taste buds.

Are you ready to lead a team dedicated to upholding the highest standards of food safety and quality? Join us at Valeo Foods UK, located in Norwich, where we create our infamous Kettle & Metcalfe products. We're seeking a passionate and experienced Site Technical Manager to champion excellence across our site.

As the Site Technical Manager, you'll play a crucial role in creating a collaborative culture of food safety and quality excellence throughout our organisation. Leading our technical and operations teams, you'll provide direction, leadership, and support to ensure our systems and processes consistently meet the highest standards. Your dedication to continuous improvement will drive excellence across our site, enhancing customer confidence and satisfaction.

Leadership and Management:

• Promote cross-functional collaboration to ensure food safety and quality are everyone's responsibility.
• Provide leadership and direction to the site technical team, fostering continuous improvement.
• Contribute to the site's technical strategy and vision, leading technical innovation.
• Coach, mentor, and develop the team to build capability and ensure robust succession planning.

Standards and Compliance:

• Drive a risk-based approach to managing food safety, ensuring compliance with customer policies and external certifications.
• Manage internal audit programs to drive continuous improvement.
• Oversee incident management and effective data-driven investigations.
• Maintain quality management systems and ensure compliance with BRC and retailer codes of practice.

Quality Systems and KPI Management:

• Measure, trend, and report against internal and customer KPIs to ensure continuous improvement.
• Maintain and evolve the Quality Management System in line with industry advances and customer requirements.

Customer Engagement:

• Coordinate and lead all customer visits and audits, ensuring successful outcomes.
• Build effective relationships with customers to meet their needs and develop robust quality plans.
• Handle customer complaints and queries effectively, collaborating with commercial teams.

Learning and Development:

• Define and implement food safety and quality learning and development programs.
• Review team skills and expertise requirements, building capability and succession for the future.

• Degree or equivalent in Food Science or related discipline.
• Experience in FMCG or similar environment, with team management experience.
• HACCP Level 3 qualification and experience in retailer quality systems.
• Knowledge of BRC compliance and audits.
• Strong project management skills.

Qualities and Skills:

• Strong leadership abilities with excellent communication and presentation skills.
• Exceptional relationship-building skills, both internally and externally.
• Up-to-date knowledge of technical advances and consumer trends.
• Passion for coaching and developing teams.
• Diligent, detail-oriented, and skilled in problem-solving.
• Driven to succeed with excellent organizational and multitasking abilities.

Join Us:

If you're ready to lead a team dedicated to upholding the highest standards of food safety and quality, we want to hear from you. Come join us at Valeo Foods UK and be a part of our commitment to excellence.

• Matched pension scheme 4.5% matched up to 10%
• Death in service
• Cycle to work scheme
• Canteen accessibility
• Retailer discount platform
• Staff discount